Summary
Overview
Work History
Education
Skills
Timeline
Generic
Angela Carter

Angela Carter

Collinsville,OK

Summary

Proven track record in enhancing customer satisfaction at AKiNS Natural Foods Markets, adept in POS system operation and customer complaint resolution. Demonstrated ability to improve service efficiency by applying expert knowledge in cash management and customer service. Achieved significant improvements in patient care efficiency as a Medical Assistant, leveraging skills in health history documentation and support in examinations. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

21
21
years of professional experience

Work History

Customer Service Cashier

AKiNS Natural Foods Markets
08.2022 - Current
  • Utilized POS system to handle customer cash and credit card transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Veterinarian Assistant and Customer Service

Animal Hospital
07.2017 - 06.2022
  • Scheduled appointments, answered phones, billed customers for services and maintained inventory to maximize office productivity.
  • Assisted veterinarians with restraining animals during examinations to assess injuries.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.

Medical Assistant

Central for Nervous Skills
12.2013 - 06.2017
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

help physicians with patients examinations give patients injections or medication as directed by the physician.

Bakery Manager

WinCo Foods
06.2011 - 12.2013
  • Maintained and controlled inventory of baked goods.
  • Managed all baking operations professionally and handled all problems confidently.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Submitted reports to senior management to aid in business decision-making and planning.

Customer Service Cashier/

Winco Foods
04.2008 - 12.2013

Manage cash register using POS system and process cells and returns exam grocery products to immediately removed from stock expired or spoiled received and unloaded new products upon delivery check for damaged and order accuracy open cash register, scanners, and computers to minimize a total customers purchases

Review tags on product shelves, and made request for price changing

Customer Service Cashier

Crosby‘s Market
06.2003 - 04.2008
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Redeemed coupons to discount purchases.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Medical Assistant -

Kaplan College
Bakersfield, California
01.2018

Skills

Bakery manager, assistant store manager, medical assistance for a physician

Timeline

Customer Service Cashier

AKiNS Natural Foods Markets
08.2022 - Current

Veterinarian Assistant and Customer Service

Animal Hospital
07.2017 - 06.2022

Medical Assistant

Central for Nervous Skills
12.2013 - 06.2017

Bakery Manager

WinCo Foods
06.2011 - 12.2013

Customer Service Cashier/

Winco Foods
04.2008 - 12.2013

Customer Service Cashier

Crosby‘s Market
06.2003 - 04.2008

Medical Assistant -

Kaplan College
Angela Carter