Microsoft Office Suite
Angela Carter
Fort Wayne,IN
Summary
Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Detox Technician
Washington House Treatment Center
- Charted on each patient daily.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Behavioral Health Specialist
Maple Heights Behavioral Health
12.2022 - Current
- Observed and monitored client behavior and responses to treatment.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Worked closely with adults and children in community settings, at residential facilities and within homes.
Advanced Medical Support Assistant
Veterans Health Administration VHA
08.2023 - 08.2024
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Office Manager
Chris Auto And Repair
05.2021 - 11.2022
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Machinist
Dana
01.2022 - 09.2022
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Supported recordkeeping by logging daily production, scrap rate and machine maintenance data.
- Operated drill presses, lathes and milling machines to produce required parts.
- Adjusted machine settings to reduce waste and improve efficiency.
Skills
- Behavioral Health
- Medication Management
- Support Services
- Motivational Interviewing
- Assessment reports and other documentation
- Client coping mechanisms
- Discharge Planning
- Group therapy facilitation
- Patient intakes
Certification
- CPR/BLS Certified
- Handle With Care Certification
- Lean Six Sigma Yellow Belt
Software
EPIC
Wellsky
CPRS
VISTA GUII
Timeline
Advanced Medical Support Assistant
Veterans Health Administration VHA
08.2023 - 08.2024
Behavioral Health Specialist
Maple Heights Behavioral Health
12.2022 - Current
Machinist
Dana
01.2022 - 09.2022
Office Manager
Chris Auto And Repair
05.2021 - 11.2022
Detox Technician
Washington House Treatment Center
- CPR/BLS Certified
- Handle With Care Certification
- Lean Six Sigma Yellow Belt
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