Angela Cary
Rochester,MN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Desk Operations Specialist
Mayo Clinic
11.2008 - Current
- Accurately scheduled a high volume of detailed and complex appointments according to physicians' orders
- Answered phones and assisted patients with inquiries
- Roomed and prepared patients prior to exams
- Assisted patients, technicians, physicians, and other allied health staff as needed
- Gathered accurate information from patients so physicians were able to accurately able to triage symptoms
Surgical Core Technician
Mayo Clinic Hospital
05.2007 - 11.2008
- Prepared instruments and supplies for surgical cases
- Cleaned, processed, and sterilized instruments and equipment
- Assisted operating rooms in obtaining supplies needed during surgery or in emergency situations
- Maintained accurate supply levels
Patient Care Assistant
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
01.2006 - 05.2007
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Adapted to unpredictable situations
Education
Nursing Assistant Certification - Nursing Assistance
Rochester Community And Technical College
Rochester, MN2005
Skills
- Outpatient Procedures
- Reviewing Patient Information
- Medical Terminology
- Patient Scheduling
- Communication
- Scheduling Tests and Procedures
- Prioritization
- Conflict Resolution
- Call Triaging
Timeline
Desk Operations Specialist
Mayo Clinic
11.2008 - Current
Surgical Core Technician
Mayo Clinic Hospital
05.2007 - 11.2008
Patient Care Assistant
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
01.2006 - 05.2007
Nursing Assistant Certification - Nursing Assistance
Rochester Community And Technical College