Angela S. Case
Summary
To obtain a challenging position, where high performance and teamwork are essential.
Knowledgeable [Desired Position] with solid background in managing billing operations and ensuring accuracy and efficiency. Successfully led teams to streamline processes and improve billing cycles. Demonstrated expertise in financial analysis and problem-solving.
Billing professional dedicated to achieving optimal results through efficient billing processes and maintaining high standards of accuracy. Known for fostering strong team collaboration and adaptability in dynamic environments. Proficient in financial analysis and customer service.
Experienced with managing comprehensive billing operations, ensuring accuracy and timely invoicing. Utilizes problem-solving skills to optimize billing processes and resolve discrepancies swiftly. Knowledge of financial analysis and team leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Billing Manager
Serenity Clinic
12.2017 - 04.2018
- I was responsible for all billing procedures, answering phone, patient care as needed, all insurance related problem or question, collection and refunds, appointment, and anything else that as needed.
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Office Administrator
Real Alloy Recycling
05.2024 - 07.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Billing Clerk
Marion General Hospital
11.2012 - 12.2018
- I was responsible for all collections, refunds, charge entry, filing and work insurance claim and denials, and all patient assistance for the MGH.
Skills Coach
Bowen Center
01.2024 - 05.2024
- Identified and addressed skill gaps in clients, leading to marked improvements in their performance.
- Expanded clientele base through effective networking strategies and referrals from satisfied customers.
- Implemented tracking system for clients' progress, making adjustments to coaching plans as necessary for optimal outcomes.
- Improved communication skills among team members through targeted group exercises and role-play scenarios.
- Increased employee retention rates by fostering a positive and supportive work environment for skill improvement.
- Developed and implemented innovative coaching techniques, significantly improving learning outcomes for clients.
Co-owner
Grant Creek Express
05.2018 - 12.2024
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Established foundational processes for business operations.
- Networked with other businesses and customers to increase sales opportunities and contacts.
Cash Application Specialist
Midwest Eye Consultants
04.2018 - 06.2022
- Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
- Reduced manual entry errors for increased accuracy in cash applications.
- Sorted payments into batches by segmenting each payment by business unit and scanning into database.
- Enhanced team productivity by providing training on best practices and new software tools.
- Worked in paperless environment to accomplish assignments electronically.
- Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
- Improved cash application efficiency by implementing automated systems and processes.
- Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
Education
General education classes
Ivy Tech
General education classes
University of St Francis
01.2000
Cosmetology licensee
Heartland Career Center
Skills
- I have many skills on the computer and have been CPR certified in the past
- Audit support
- Personnel oversight
- Accounts receivable management
- Claims processing
- Training and mentoring
- Staff training and development
- Team building
- Insurance verification
- HIPAA
- Collections
- Medical billing expertise
- Invoice processing
- Cash flow forecasting
- Payment posting
- Billing review
- Willing to learn
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizational skills
Certification
- CPR/ AED Training -
- blood born Pathengens
Timeline
Office Administrator
Real Alloy Recycling
05.2024 - 07.2025
Skills Coach
Bowen Center
01.2024 - 05.2024
Co-owner
Grant Creek Express
05.2018 - 12.2024
Cash Application Specialist
Midwest Eye Consultants
04.2018 - 06.2022
Billing Manager
Serenity Clinic
12.2017 - 04.2018
Billing Clerk
Marion General Hospital
11.2012 - 12.2018
General education classes
University of St Francis
Cosmetology licensee
Heartland Career Center
General education classes
Ivy Tech
Similar Profiles
Lujaina AlwaheibiLujaina Alwaheibi
Internship Student. at Whispers Of Serenity Clinic.Internship Student. at Whispers Of Serenity Clinic.
Vahid Abbas Ahmadi KamalabadiVahid Abbas Ahmadi Kamalabadi
Director at Serenity Aesthetic and Aesthetic Poly ClinicDirector at Serenity Aesthetic and Aesthetic Poly Clinic
Sharri JoynerSharri Joyner
Adult Nurse Practitioner at Serenity Hospice & Palliative CareAdult Nurse Practitioner at Serenity Hospice & Palliative Care
Erica MaxwellErica Maxwell
Billing Manager at ShineThru ABA Therapy, LLCBilling Manager at ShineThru ABA Therapy, LLC
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC