Angela Castillo Pacheco
Greeley,CO
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Effective Counseling Opportunity
10.2018 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Intern
Bella Romero Acedemy 4-8 Campus
01.2023 - 04.2023
- Participated in workshops and presentations related to projects to gain knowledge.
- Attended student counseling meetings.
- Attended Behavioral Team meetings to discuss student needs.
Education
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO05.2024
Associate of Arts - Psychology
Aims Community College
Greeley, CO12.2021
Skills
- Office Management
- Data Entry
- File Management
- Administrative Support
- Scheduling
- Technical Support
- Documentation and Reporting
- Document Control
- Information Protection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
Bella Romero Acedemy 4-8 Campus
01.2023 - 04.2023
Receptionist
Effective Counseling Opportunity
10.2018 - Current
Bachelor of Arts - Psychology
University of Northern Colorado
Associate of Arts - Psychology
Aims Community College