Angela Caudill
Scottsburg,IN
Summary
Empathetic [Job Title] possessing extensive knowledge of HIV symptoms, causes and preventive measures. Offering [Number] years of experience administering HIV tests and counseling patients. Communicative and reliable individual committed to conducting HIV awareness programs and encouraging people to adapt to safe and healthy sexual behavior. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Compassionate [Job Title] with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills. Educated [Job Title] dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
8
8
years of professional experience
Work History
HIV Medical Case Manager
HealthPlus Indiana-Austin
05.2023 - Current
- Advocated for patients'' rights within the healthcare system, ensuring equitable access to services and promoting a culture of dignity and respect.
- Contributed to ongoing professional development within the organization by participating in training sessions focused on advancements in HIV-related research or practice trends.
- Empowered patients to take charge of their health by providing education on HIV prevention, transmission, and self-care strategies.
- Served as a trusted resource for colleagues seeking advice on complex cases or challenging situations involving HIV-positive clients.
- Provided emotional support and practical guidance for family members impacted by an HIV diagnosis, fostering a greater understanding of the disease and its management options.
- Supported patients throughout all stages of the medical treatment process, from initial diagnosis to long-term maintenance therapy, contributing to improved quality of life outcomes.
- Conducted thorough assessments of each patient''s needs, leading to personalized care plans that addressed all relevant aspects of their wellbeing.
- Developed strong relationships with local community organizations, expanding available resources for patients in need of additional support services.
- Streamlined the referral process for patients, ensuring timely access to essential medical services and resources.
- Facilitated patient enrollment in essential support programs, such as housing assistance and mental health services, improving overall wellbeing.
- Maintained accurate and up-to-date case records, ensuring efficient information sharing among healthcare providers involved in the care of each patient.
- Participated in community outreach initiatives aimed at increasing awareness about HIV prevention strategies, helping to reduce transmission rates across the population.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
Medical Assistant
Foundations Family Medicine
12.2019 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
ER Technician
Scott Memorial Health
07.2016 - 02.2020
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
- Expedited admissions process by gathering essential information from incoming patients, enabling prompt care delivery.
- Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Served as a liaison between patients'' primary care providers and emergency department staff, facilitating seamless transitions in care settings when required.
- Collaborated with multidisciplinary teams to develop individualized care plans that addressed unique patient needs effectively.
- Administered medications under supervision of licensed personnel, adhering to strict protocols for dosages and documentation.
- Coordinated post-care follow-up appointments to ensure continuity of care and recovery progress monitoring.
- Participated in quality improvement initiatives to enhance overall care delivery within the emergency department.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Education
High School Diploma -
Scottsburg Senior High School
Scottsburg, IN06.1994
Skills
- Teamwork orientation
- Healthcare systems navigation
- Documentation accuracy
- Case management expertise
Timeline
HIV Medical Case Manager
HealthPlus Indiana-Austin
05.2023 - Current
Medical Assistant
Foundations Family Medicine
12.2019 - 05.2023
ER Technician
Scott Memorial Health
07.2016 - 02.2020
High School Diploma -
Scottsburg Senior High School
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