Angela Chambers
Charlotte,NC
Summary
Dynamic Medical Office Manager at Gaffney Health Care Services, demonstrating strong work ethic and expertise in patient scheduling management. Proven history of enhancing operational efficiency and ensuring compliance with HIPAA regulations. Proficient in conflict resolution and fostering team collaboration, leading to improved patient care and streamlined processes.
Overview
2026
2026
years of professional experience
Work History
Medical Office Manager
Gaffney Health Care Services
2023 - 03.2025
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Director of Small Business Development
Tropicana Media Group Llc
2022 - 2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Small Business Consultant
Chambers Consulting Group
2012 - 2022
- Identified funding opportunities for small businesses, assisting with grant writing and loan applications as needed.
- Addressed regulatory compliance concerns by staying abreast of industry standards and guiding clients accordingly.
- Developed comprehensive business plans for clients, resulting in increased revenue and growth.
- Analyzed competitors'' strategies to help clients gain a competitive edge in their respective industries.
- Enhanced organizational structure by assessing current systems and implementing necessary changes within the client''s company.
- Strengthened client relationships, resulting in repeat business and referrals, by consistently delivering high-quality consulting services.
- Increased client satisfaction by providing tailored business consulting services to small businesses.
- Collaborated with clients to develop strategic plans, setting clear goals and milestones for success.
- Negotiated contracts with vendors and suppliers, securing favorable terms for clients'' businesses.
- Mentored and trained small business owners on best practices, contributing to their long-term success.
- Facilitated workshops on various business topics including leadership development, customer service excellence, and team building.
- Assisted clients with financial analysis and budgeting, leading to improved financial health and stability.
- Maximized profitability through detailed analysis of product offerings, pricing structures, inventory control methods.
Education
Bachelor - Business Administration
Brookstone College of Business
Charlotte, NC06.2007
Skills
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
- Conflict resolution
- Patient scheduling management
- Patient demographics
- Insurance eligibility and verification
- Attention to detail
- Medical practice operations
- Staff scheduling
Timeline
Medical Office Manager
Gaffney Health Care Services
2023 - 03.2025
Director of Small Business Development
Tropicana Media Group Llc
2022 - 2024
Small Business Consultant
Chambers Consulting Group
2012 - 2022
Bachelor - Business Administration
Brookstone College of Business
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