Angela Charley

• Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
• Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
• Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
• Offered top-notch care to 6 children at once, ranging in age from 2 to 9.
• Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
• Assisted children in developing social skills through interactive games and group activities that promoted cooperation and teamwork.
• Supported families during transitions such as toilet training or starting school by providing guidance on strategies for success at home.
• Encouraged creativity through various art projects and hands-on activities designed to stimulate imagination while building fine motor skills.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
• Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
• Streamlined communication between departments, ensuring timely resolution of customer concerns.
• Responded proactively and positively to rapid change.
• Investigated and resolved customer inquiries and complaints quickly.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Attention to detail: Identify and remove damaged, diseased, or infected potatoes.