Open To Work
Angela Charnstrom
Farr West,Utah
Summary
Founder and Operator with extensive experience in event planning and marketing across various scales. Proven ability in strategic planning and process optimization, resulting in enhanced customer experiences. Expertise in building strong relationships with clients and staff while managing administrative and sales functions to achieve organizational goals.
Overview
26
26
years of professional experience
Work History
Owner & Director
Self Employed
Lonsdale & New Prague, Minnesota
06.2013 - 07.2025
- Doubled enrollment and revenue through strategic marketing, program development, upselling, and creating engaging promotional content.
- Founded and expanded dance academy from one location to three, overseeing operations, marketing, staffing, and customer relations.
- Hired, trained, and managed staff across locations, implementing development programs and performance evaluations to enhance team effectiveness.
- Managed financial operations, overseeing budgeting, billing, auditing, and reporting to maintain profitability.
- Designed and delivered client-focused programs, workshops, and events while maintaining safety and quality standards.
- Advised fellow business owners on strategic guidance and process optimization for growth.
- Coordinated conferences and competition events, managing logistics and accommodations for participants to ensure seamless execution.
- Delivered presentations at industry conferences to share expertise and best practices.
Household Manager
Self Employed
01.2010 - 05.2013
- Established budgeting strategies to maintain household expenses within limits.
- Oversaw daily household operations for seamless functionality and organization.
- Coordinated logistics for events, ensuring smooth execution and organization. for family gatherings, ensuring efficient execution and logistics.
Account Management and Client Training
OptumHealth
Golden Valley, Minnesota
01.2004 - 01.2010
- Conducted interactive training sessions that enhanced client engagement and comprehension.
- Organized workshops, seminars, and events to deliver comprehensive client training initiatives.
- Coordinated with client stakeholders to ensure successful execution of training initiatives.
- Facilitated best practice workshops to ensure effective product implementation and usage.
- Managed multiple accounts while fostering strong stakeholder relationships.
- Resolved client issues promptly to promote retention and enhance satisfaction.
- Represented company at trade shows and conferences to strengthen brand visibility.
- Collaborated with internal teams to ensure timely delivery of products and services.
Product Marketing Specialist
eBenX
Minneapolis, Minnesota
01.2000 - 01.2004
- Identified customer needs swiftly and effectively.
- Collaborated with team members to meet project objectives on time.
- Oversaw preparation of bid packages and responses to requests for proposals, ensuring alignment with client requirements.
- Prepared solicitations, requests for proposal, and invitations for bid documents.
- Drafted documentation for requests for proposal.
- Evaluated supplier proposals during vendor selection, focusing on optimal pricing and timely delivery.
- Ensured compliance with laws and regulations governing client relations activities.
Education
Bachelor of Arts Degree - Sociology
Minors - Geography & Dance
High School Diploma -
Skills
- Event planning and execution
- Leadership development
- Project management
- Strategic business planning
- Marketing strategy
- Social media management
- Client relations
- Employee training
- Budgeting and process optimization
- Effective communication
- Adaptability and critical thinking
Accomplishments
- Expanded a single business location into three thriving sites prior to selling the company.
- Led end-to-end planning and execution of large and small-scale events annually, with full ownership of budgeting, marketing, contract negotiation, timeline management, and vendor, staff, and volunteer coordination.
- More than doubled enrollment and revenue through strategic marketing, program development, and upselling.
- Served as an Advisor to new business owners, providing guidance on process optimization, idea generation, and employee engagement strategies.
- Implemented initiatives to enhance employee knowledge and increase satisfaction.
- Delivered speaking engagements at industry conferences.
- Planned travel, lodging, team-building events, and customer service activities for in-state and out-of-state events.
- Authored a children's book My Teeny Tiny Brother as a resource with siblings in the NICU.
Timeline
Owner & Director - Self Employed
06.2013 - 07.2025
Household Manager - Self Employed
01.2010 - 05.2013
Account Management and Client Training - OptumHealth
01.2004 - 01.2010
Product Marketing Specialist - eBenX
01.2000 - 01.2004
GUSTAVUS ADOLPHUS COLLEGE - Bachelor of Arts Degree, Sociology
FARMINGTON HIGH SCHOOL - High School Diploma,