Angela Christensen

Help train new hires. Communicate with customers on the services being done on their vehicles. Remove and replace parts. Fallow all safety protocols. Make sure others are fallowing our safety rules. Make sure shop is clean, for customer and employee safety.

• Performed regular maintenance and repairs on a variety of vehicles, including cars, trucks, and other motorized equipment.
• Provided customer service by answering questions about repair work completed on their vehicle.
• Followed established safety procedures when working on vehicles.
• Maintained garage safety protocols to meet regulatory and company expectations.
• Cooperated with other technicians from different disciplines to achieve optimal integration.
• Removed old oil, replace filters and added correct amount of new oil.

• Established clear expectations of behavior for the group members.
• Ensured compliance with safety regulations while leading activities.
• Addressed any conflicts between youth members in a professional manner.
• Collaborated with other staff to provide a comprehensive support system.
• Participated in community outreach efforts to promote the program.
• Recruited volunteers from local organizations to assist with programming initiatives.
• Organized and facilitated youth group meetings.
• Provided guidance to youth members on personal issues.
• Developed age-appropriate activities for the group.
• Coached and mentored students in developing leadership skills.
• Assisted with planning, organizing and executing special events.
• Encouraged positive behavior among the group members.
• Fostered a safe environment for all participants during activities.
• Maintained accurate records of attendance and program outcomes.
• Coordinated and organized special holiday and spiritual events to boost community interest.
• Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
• Organized charity and fundraising events to raise money for great cause.
• Organized and facilitated weekly youth group meetings.
• Mentored young people on a one-to-one basis, providing guidance and support for their personal development.
• Collaborated with other volunteers to plan special events and activities for the youth.
• Provided transportation to field trips and community service projects.
• Supervised recreational activities including sports leagues and after school programs.
• Served as a role model for younger members of the organization by demonstrating respect for authority figures.
• Participated in fundraising efforts to help support the mission of the organization.
• Actively listened to the needs of each individual teenager while maintaining confidentiality.
• Promoted safe environments by enforcing rules and regulations set forth by the organization.
• Set up and cleaned up after activities.
• Supervised, directed and monitored safety of youth between ages 14 to 18.
• Served snacks to participant groups and leaders.
• Assisted with teaching children life skills.
• Developed and implemented fundraising approaches to raise money for cause.

• Monitored staff performance and provided feedback to ensure quality customer service.
• Assigned tasks to employees and monitored progress of projects.
• Ensured compliance with safety regulations, company policies, and procedures.
• Trained new employees on job duties and company policies.
• Resolved customer complaints in a professional manner.
• Reviewed daily sales reports to identify areas of improvement.
• Maintained inventory levels by ordering supplies as needed.
• Audited cash registers at the end of each shift for accuracy.
• Conducted regular team meetings to discuss operational issues.
• Analyzed data from customer surveys and implemented changes accordingly.
• Provided guidance and support to team members when needed.
• Handled employee relations issues such as disciplinary action or terminations.
• Investigated incidents reported by customers or staff members.
• Performed administrative tasks such as filing documents or preparing reports.
• Interacted with customers regularly to ensure their needs were met.
• Responded to customer questions regarding products, prices and availability.
• Monitored employee productivity to provide constructive feedback and coaching.
• Established and enforced clear goals to keep employees working collaboratively.
• Complied with company policies, objectives and communication goals.
• Provided ongoing training to address staff needs.
• Reviewed completed work to verify consistency, quality and conformance.
• Coordinated employee schedules according to shift changes and availability.
• Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Delegated work to staff, setting priorities and goals.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.

• Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
• Developed strategies to improve operational procedures and reduce costs.
• Organized team events to promote a positive work environment.
• Monitored inventory levels and ordered additional supplies as needed.
• Prepared detailed expense reports for all departmental activities.
• Maintained calendars of upcoming events, meetings and deadlines.
• Collaborated with vendors to arrange contracts for services or products needed by the organization.
• Facilitated communication between different departments in order to resolve issues quickly.
• Resolved customer complaints in a timely manner while upholding company standards.
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.
• Maintained records of customer needs and preferences.
• Planned and managed operations to achieve objectives within budgets.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Delegated work to staff, setting priorities and goals.
• Organized teams and resources to optimize timely deliverables.
• Resolved customer complaints or answered customers' questions.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Issued work schedules, duty assignments and deadlines for office or administrative staff.
• Recommended solutions related to staffing issues and proposed procedural changes to managers.
• Implemented departmental policies and standards in conjunction with management to streamline internal processes.
• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
• Recruited, interviewed and selected employees to fill vacant roles.
• Organized and maintained records of volunteer hours and donations.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Assisted with data entry projects to update organizational databases.
• Created and distributed marketing materials for upcoming events.
• Compiled reports on volunteer activities and accomplishments.
• Coordinated logistics for special events, such as conferences or workshops.
• Developed new ideas to increase volunteer recruitment and retention rates.
• Attended weekly meetings to discuss progress and future initiatives.
• Collaborated with other volunteers to create a positive work environment.
• Served as an ambassador for the organization at community outreach events.
• Provided guidance and support to fellow volunteers during their shifts.
• Helped coordinate transportation arrangements for volunteers who needed rides.
• Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
• Researched best practices in volunteer management techniques from other organizations.
• Led group discussions about current issues related to volunteering within the community.
• Managed social media accounts associated with the organization's mission statement.
• Supervised youth volunteers while they completed their assigned tasks on site.
• Followed directions from supervisors and completed tasks within appropriate timeframe.
• Offered support and assistance to community members.
• Helped with prep, set up, and breakdown of community and public events.
• Assisted with and organized programs, events, and activities to drive outreach initiatives.
• Established and maintained relationships with fellow volunteers and organizational stakeholders.
• Resolved complaints or issues using strong customer service and engagement skills.
• Entered data into computer systems, updating records and files with new information.
• Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
• Sorted mail and answered phone calls to assist with administrative needs.
• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Maintained accurate records and documented client data in company databases.