Angela Christian
Desoto,TX
Summary
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
25
25
years of professional experience
Work History
Caregiver
Family
Desoto, United States
05.2021 - 07.2024
- Provided optimal care for elderly bedridden quadriplegic with dementia
- Manage and administer medication daily; managed PEG (percutaneous endoscopic gastrostomy) tube feedings; provided transport to and from medical appointments; administered peritoneal dialysis (PD) treatments (2022); bathed and dressed as needed
- Assisted with transfer and mobility using the proper techniques and equipment (e.g., sliding board, hoyer hydraulic lift, transfer slide sheet); encouraged socialization and participation in community activities; maintained a safe and comfortable home environment
- Performed light housekeeping duties (e.g., keeping room clean, laundry)
- Maintained medical records and appointments; reported changes to client's condition to nursing team; changed wound care dressings daily as instructed by podiatrist (2021-2022); followed patient care plan and communicated care with family
- Served as a liaison between family members and medical professionals
Financial Counselor
Parkland Health & Hospital System
Dallas, United States
07.2019 - 05.2021
- Processed applications, determining eligibility for funding via Medicaider (CHASSIS Financial Screening Tool) for low income families that meet the Federal Poverty Income Limit (FPIL)
- Utilized gathered recorded facts received during the interview process to prepare applications for Emergency Medicare (Form H-1200), Medicaid for Pregnant Women and CHIP Perinatal (Form H-1205), CHIP Perinatal -Emergency Medical Services Certification (Form H-3038-P) for submission to the Department of Health and Human Services (DHS) in a timely manner
- Also, completed the birth certificate worksheet via the Texas Electronic Vital Events Registrar to create a birth certificate for newborns
- Assisted patients in completing the certification process with all appropriate public funding source agencies to ensure applications were complete and deadlines met without setbacks
- I properly planned and effectively applied proper organizational skills to efficiently prioritize the completion of assigned tasks and urgent matters
- Maintained positive rapport with medical professionals, reliable contacts within various agencies, funding programs, insurance companies, and government entities in order to help patients meet financial obligations for services rendered
- I demonstrated a strong interpersonal and problem solving abilities to de-escalate and resolve issues that occurred
PFS (Patient Financial Services) Registration Specialist
Parkland Health & Hospital System
Dallas, United States
10.2015 - 07.2019
- Thoroughly verified and updated patient demographics; used multitasking abilities to register patients or emergency services in a high-tempo and sometimes chaotic work environment
- Accurately scanned and uploaded identification cards, insurance cards, and other pertinent documents into the Electronic Privacy Information Center (EPIC) database
- Contacted insurance carriers as needed to verify eligibility, co-pays, and deductibles for insurance
- Utilized Insurance Verification Systems; TransUnion, myABILITY, Availity and Real Time Insurance Eligibility Verification (RTE) to verify coverage eligibility in a timely manner
- Utilized CORE iPayment system to process cash, debit and credit card payments for services rendered and to also print receipts detailing services
- I also reviewed various accounts in order to rectify payment for services provided
- Contacted insurance carriers as needed to verify eligibility, co-pays, and deductibles for insurance coverages
- Accurately scanned and uploaded identification cards, insurance cards, and other pertinent documents into EPIC (Electronic Privacy Information Center)
- Adhered to hospital policies pertaining to Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information(PHI) guidelines, as I maintained the confidentiality and integrity of the patient's personal health information
- I read and interpret policies, regulations, program specific guidelines, and basic law in order to support and remain in compliance with the facility's Health and Safety standards
Corporal
Army Reserve
United States
11.1999 - 10.2004
- Supervised the occupational classification and management of manpower resources for the 7-158th Aviation Regiment, which included the supervision and maintenance of officer and enlisted personnel records; processed and supervised processing of personnel actions concerning service members and their dependents
- Commendations: Army Service Ribbon
Education
No Degree - Business Administration
Liberty University
Lynchburg, Virginia08-2007
Skills
- Insurance Eligibility Verification
- Medicaider (CHASSIS Financial Screening Tool)
- TransUnion
- MyABILITY
- Availity
- Real Time Insurance Eligibility Verification (RTE) Insurance Verification Systems
- Electronic Processing and Information Center (EPIC) System
- Health Insurance Portability and Accountability Act (HIPAA)
- CORE iPayment System Management
- Effective Problem Resolution
- Financial assistance
Awards
- Certificate of Appreciation, 11/01/11, Exceptional performance and professionalism while serving in the Cob Adder, Mayor Cell Directorate of Base Operations.
- Certificate of Appreciation, 03/01/17, Outstanding performance and lasting contribution to Patient Financial Services.
Military Service
Army Reserve, United States, Corporal, 11/01/99, 10/31/04, 75H, Personnel Services Specialist, Supervised occupational classification and management of manpower resources., Processed and supervised processing of personnel actions concerning service members., Army Service Ribbon
Timeline
Caregiver
Family
05.2021 - 07.2024
Financial Counselor
Parkland Health & Hospital System
07.2019 - 05.2021
PFS (Patient Financial Services) Registration Specialist
Parkland Health & Hospital System
10.2015 - 07.2019
Corporal
Army Reserve
11.1999 - 10.2004
No Degree - Business Administration
Liberty University