Summary
Overview
Work History
Education
Skills
Awards
Military Service
Timeline
Generic

Angela Christian

Desoto,TX

Summary

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

25
25
years of professional experience

Work History

Caregiver

Family
05.2021 - 07.2024
  • Provided optimal care for elderly bedridden quadriplegic with dementia
  • Manage and administer medication daily; managed PEG (percutaneous endoscopic gastrostomy) tube feedings; provided transport to and from medical appointments; administered peritoneal dialysis (PD) treatments (2022); bathed and dressed as needed
  • Assisted with transfer and mobility using the proper techniques and equipment (e.g., sliding board, hoyer hydraulic lift, transfer slide sheet); encouraged socialization and participation in community activities; maintained a safe and comfortable home environment
  • Performed light housekeeping duties (e.g., keeping room clean, laundry)
  • Maintained medical records and appointments; reported changes to client's condition to nursing team; changed wound care dressings daily as instructed by podiatrist (2021-2022); followed patient care plan and communicated care with family
  • Served as a liaison between family members and medical professionals

Financial Counselor

Parkland Health & Hospital System
07.2019 - 05.2021
  • Processed applications, determining eligibility for funding via Medicaider (CHASSIS Financial Screening Tool) for low income families that meet the Federal Poverty Income Limit (FPIL)
  • Utilized gathered recorded facts received during the interview process to prepare applications for Emergency Medicare (Form H-1200), Medicaid for Pregnant Women and CHIP Perinatal (Form H-1205), CHIP Perinatal -Emergency Medical Services Certification (Form H-3038-P) for submission to the Department of Health and Human Services (DHS) in a timely manner
  • Also, completed the birth certificate worksheet via the Texas Electronic Vital Events Registrar to create a birth certificate for newborns
  • Assisted patients in completing the certification process with all appropriate public funding source agencies to ensure applications were complete and deadlines met without setbacks
  • I properly planned and effectively applied proper organizational skills to efficiently prioritize the completion of assigned tasks and urgent matters
  • Maintained positive rapport with medical professionals, reliable contacts within various agencies, funding programs, insurance companies, and government entities in order to help patients meet financial obligations for services rendered
  • I demonstrated a strong interpersonal and problem solving abilities to de-escalate and resolve issues that occurred

PFS (Patient Financial Services) Registration Specialist

Parkland Health & Hospital System
10.2015 - 07.2019
  • Thoroughly verified and updated patient demographics; used multitasking abilities to register patients or emergency services in a high-tempo and sometimes chaotic work environment
  • Accurately scanned and uploaded identification cards, insurance cards, and other pertinent documents into the Electronic Privacy Information Center (EPIC) database
  • Contacted insurance carriers as needed to verify eligibility, co-pays, and deductibles for insurance
  • Utilized Insurance Verification Systems; TransUnion, myABILITY, Availity and Real Time Insurance Eligibility Verification (RTE) to verify coverage eligibility in a timely manner
  • Utilized CORE iPayment system to process cash, debit and credit card payments for services rendered and to also print receipts detailing services
  • I also reviewed various accounts in order to rectify payment for services provided
  • Contacted insurance carriers as needed to verify eligibility, co-pays, and deductibles for insurance coverages
  • Accurately scanned and uploaded identification cards, insurance cards, and other pertinent documents into EPIC (Electronic Privacy Information Center)
  • Adhered to hospital policies pertaining to Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information(PHI) guidelines, as I maintained the confidentiality and integrity of the patient's personal health information
  • I read and interpret policies, regulations, program specific guidelines, and basic law in order to support and remain in compliance with the facility's Health and Safety standards

Corporal

Army Reserve
11.1999 - 10.2004
  • Supervised the occupational classification and management of manpower resources for the 7-158th Aviation Regiment, which included the supervision and maintenance of officer and enlisted personnel records; processed and supervised processing of personnel actions concerning service members and their dependents
  • Commendations: Army Service Ribbon

Education

No Degree - Business Administration

Liberty University
Lynchburg, Virginia
08-2007

Skills

  • Insurance Eligibility Verification
  • Medicaider (CHASSIS Financial Screening Tool)
  • TransUnion
  • MyABILITY
  • Availity
  • Real Time Insurance Eligibility Verification (RTE) Insurance Verification Systems
  • Electronic Processing and Information Center (EPIC) System
  • Health Insurance Portability and Accountability Act (HIPAA)
  • CORE iPayment System Management
  • Effective Problem Resolution
  • Financial assistance

Awards

  • Certificate of Appreciation, 11/01/11, Exceptional performance and professionalism while serving in the Cob Adder, Mayor Cell Directorate of Base Operations.
  • Certificate of Appreciation, 03/01/17, Outstanding performance and lasting contribution to Patient Financial Services.

Military Service

Army Reserve, United States, Corporal, 11/01/99, 10/31/04, 75H, Personnel Services Specialist, Supervised occupational classification and management of manpower resources., Processed and supervised processing of personnel actions concerning service members., Army Service Ribbon

Timeline

Caregiver

Family
05.2021 - 07.2024

Financial Counselor

Parkland Health & Hospital System
07.2019 - 05.2021

PFS (Patient Financial Services) Registration Specialist

Parkland Health & Hospital System
10.2015 - 07.2019

Corporal

Army Reserve
11.1999 - 10.2004

No Degree - Business Administration

Liberty University

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