Angela Cipolla
Cardiff,CALIFORNIA
Summary
Proven Mortgage Loan Officer and Sales Agent with a track record of client generation and account management excellence, notably at Integrity Mortgage Group. Skilled in financial analysis and relationship selling, I've successfully self-sourced all business, increased loan approval rates through knowledge of products and closed significant deals over the past 2 decades. My approach combines meticulous attention to detail with a steadfast commitment to customer service.
Overview
22
22
years of professional experience
Work History
Mortgage Loan Officer
Integrity Mortgage Group
11.2007 - Current
- Self-generated all clients and developed extensive network of referral partners to source new mortgage loan opportunities.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Assessed borrowers' financial situations to determine appropriate mortgage products and loan structure.
President
Cardiff Educational Foundation
05.2022 - 07.2024
- Spearheaded fundraising efforts for Cardiff School District's Specialty Programs, developing relationships with donors, sponsors, and local families.
- Exceeded 2023/24 fundraising goal by 39%.
- Directed and worked closely with Cardiff SEA board to plan and execute family-oriented community events in conjunction with Cardiff School District and Encinitas Parks and Rec.
- Acted as primary spokesperson for organization, engaging with local community, and enhancing organization’s public image and advocacy efforts.
Mortgage Loan Officer
Countrywide Financial Solutions
09.2006 - 11.2007
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Sales Representative
The Ryness Company
12.2005 - 09.2006
- Worked directly with Developer to market and sell Regents La Jolla condo conversion project.
- Developed relationships with local and international real estate agents to drive buyers to project.
- Hosted broker events, and attended and presented at broker caravans.
- Worked with agents and direct buyers to negotiate prices, complete real estate contracts and successfully close deals.
- Closed 88 condos in less than 9 months.
- Nominated for Sales Team of the Year at the Builder Industry Awards in 2006.
Mortgage Loan Officer
Center Capital Funding Group
08.2004 - 09.2005
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Called warm leads to make connections and close new loan business.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
Sales Representative
The Sporting Club
04.2002 - 05.2004
- Generated sales leads through company sponsored inquiries and personal outreach.
- Strategically built relationships with local businesses through direct outreach to build corporate membership base.
- Consistently met or exceeded all sales and retention goals.
- Developed and maintained relationships with members through strong personal communication and member events to maintain member base retention and gain referrals.
Education
Bachelor of Science - Marketing And Management
California State University San Marcos
San Marcos, CA12.2001
Skills
- Client Generation and Account Management
- Goal-Oriented and Self-Motivated
- Loan Origination and Relationship selling
- Sales Development and Referral Generation
- Residential mortgage lending regulations
- Financial Analysis and Document Review
- Underwriting knowledge and Regulatory Compliance
- Licensed Mortgage Loan Originator
- Customer service-focused with great Attention to Detail
Timeline
President
Cardiff Educational Foundation
05.2022 - 07.2024
Mortgage Loan Officer
Integrity Mortgage Group
11.2007 - Current
Mortgage Loan Officer
Countrywide Financial Solutions
09.2006 - 11.2007
Sales Representative
The Ryness Company
12.2005 - 09.2006
Mortgage Loan Officer
Center Capital Funding Group
08.2004 - 09.2005
Sales Representative
The Sporting Club
04.2002 - 05.2004
Bachelor of Science - Marketing And Management
California State University San Marcos
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