Angela Cleary
Bumpass,Virginia
Summary
Dedicated personal care assistant with expertise in developing individualized care plans and coordinating with healthcare professionals. Committed to enhancing client well-being through compassion and safety-focused support.
Overview
34
34
years of professional experience
Work History
Personal Care Assistant
Private In Home Care
Bumpass, VA
11.2014 - 03.2024
- Provided compassionate personal care to my client, enhancing daily living activities and overall well-being.
- Assisted my client with mobility, ensuring safety and comfort during routine tasks.
- Developed individualized care plans in collaboration with healthcare professionals, addressing my client's specific needs. Advanced my knowledge and acquired skills in supporting and caring for individuals with advanced-stage frontotemporal dementia.
- Implemented safety protocols, reducing accident risks within the home environment for my client.
- Assisted with feeding and monitored intake to help the patient achieve nutritional objectives.
- Reached out and coordinated with Physicians and services to provide superior support for my client.
- Assisted and managed financial assistance to maintain clients state of care.
- Provided and prepared meals for my client, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Built a strong relationship to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Technical Support McKesson
Tech Force
Temple, GA
06.2006 - 06.2008
- Provided support for McKesson Automated Medication Dosing Cabinets.
- Dispatched technicians and guided repairs of dosing cabinet errors.
- Provided support to McKesson clients across the United States.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexibly hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Accounts Receivable Assistant Manager
Daubers
Springfield, VA
05.1996 - 03.2001
- Managed accounts receivable processes to ensure timely and accurate cash flow.
- Led reconciliation of customer accounts, resolving discrepancies to maintain financial integrity.
- Oversaw credit analysis for new customer accounts, mitigating risk and enhancing profitability.
- Streamlined billing processes for improved efficiency and reduced errors in invoicing.
- Maintained detailed records of customer contacts, facilitating efficient follow-ups on overdue balances.
- Reduced outstanding receivables by diligently monitoring accounts and proactively resolving payment issues.
- Negotiated payment arrangements with delinquent customers, fostering ongoing communication and promoting prompt resolution of outstanding balances.
- Liaised with other departments regarding account discrepancies, working collaboratively to resolve identified issues promptly.
- Evaluated existing collection strategies regularly, identifying areas for improvement and implementing necessary changes accordingly.
- Balanced cash receipts daily, ensuring proper allocation of funds against open invoices within the system.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Prepared bills receivable, invoices, and bank deposits.
- Processed incoming payments in accordance with established financial policies.
- Updated aging reports based on daily audits.
Data Entry Team Leader
RGIS Inventory Specialist
Springfield VA
04.1990 - 05.1994
- Oversaw data entry operations, ensuring accuracy and efficiency in inventory management processes.
- Led team training initiatives to enhance data entry skills and improve overall performance.
- Developed and implemented standardized procedures for data validation and error correction.
- Coordinated scheduling and task assignments to optimize team productivity and workflow.
- Compiled and sorted information to prepare source data for computer entry.
- Reviewed, corrected, deleted, and re-entered data to eliminate duplication of data and maintain data integrity.
- Mentored new hires throughout their onboarding process, ensuring smooth integration into company culture while imparting essential skills and knowledge.
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Updated and maintained customer information, documents, and records.
- Compared transcribed data with source document to detect and correct errors.
Education
Associate of Applied Science - Nursing
Virginia Community College
VA12-2028
Skills
- Strong work ethic
- CPR certified
- Behavior redirection
- Memory care techniques
- Compassionate patient care
- Care plan implementation
- Meal preparation
- Direct patient care
- Client transportation
- Patient management
- Patient assessments
- Medical records management
Timeline
Personal Care Assistant
Private In Home Care
11.2014 - 03.2024
Technical Support McKesson
Tech Force
06.2006 - 06.2008
Accounts Receivable Assistant Manager
Daubers
05.1996 - 03.2001
Data Entry Team Leader
RGIS Inventory Specialist
04.1990 - 05.1994
Associate of Applied Science - Nursing
Virginia Community College