Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Work Availability
Timeline
Hi, I’m

Angela Cleland

Bluffton,SC
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Certified Medical Billing and Coding Specialist

Business Development Manager

  • Results-driven business professional with a proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
  • A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Medical Billing and Coding position. Ready to help the team achieve company goals.
  • Hardworking professional to apply official coding conventions and rules established by the American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder graduate who finds importance in adhering to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
  • Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

32
years of professional experience
1
Certificate

Work History

The Boathouse

Business Development Manager
08.2020 - 08.2024

Job overview

  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Kept meticulous client notes and updated account information in company databases.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Implemented CRM tools to better track sales opportunities and customer interactions.

Cleland Site Prep Inc

Executive, Accounting, Payroll, Admin
06.1992 - 12.2021

Job overview

  • Handles complex issues that require resolution at senior management level. Provide reports on activity and results as required. Contribute to team member’s technical knowledge and business acumen while fostering team spirit, individual challenge, and personal development of team members. Create, monitor, and evaluate financial systems within the organization. Collect, analyze, verify, and report financial information to document firms’ financial performance and position companies to make well-informed financial decisions. Consolidated and analyzed financial data, preparing special reports, maintaining internal controls and other best practices, and reporting activity to internal and external customers. Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements. Responsible for processing payroll and maintaining the employee database regarding salary and pay. Other duties include managing the company budget and expenses as well as cooperating with different departments to increase payroll service performance and improve upon the payroll system.

Carolina IT

Business Development Manager
04.2018 - 08.2020

Job overview

  • Developed business strategies focused on financial gain and customer satisfaction. After applying the strategies, the company went from having less than $2k in the bank to 6 digits in two years. Oversee employees in the customer service/customer relations and purchasing departments. Prepared sales contracts ensuring adherence to law-established rules and guidelines. Maintained records of sales, revenue, invoices etc. Build long-term relationships with new and existing customers. Interacted with clients and responded to important inquiries about the company’s products or services. Monitor sales progress to ensure that corporate goals are being met.

SKULL CREEK MARINA

Facility Manager
06.2013 - 04.2016

Job overview

  • Was diagnosed with Stage 3 breast cancer and had to leave position. Marina held my position for me for a year, but I was unable to go back as I was still during treatments. Handled general accounting tasks, such as accounts payable, payroll, petty cash, and budgeting. Oversaw and supervised the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively. Forecasted, allocated, and supervised the financial and physical resources of the facility management. Supervising Subcontractors for jobs for regular maintenance of the buildings and docks, as well as renovation projects. Responsible for processing payroll and maintaining the employee database regarding salary and pay. Other duties include managing the company budget and expenses as well as cooperating with different departments to increase payroll service performance and improve upon the payroll system.

Southern State Management

Property Manager
01.2010 - 12.2012

Job overview

  • Maintains property rentals by advertising and filling vacancies, negotiating, and enforcing leases, and maintaining and securing premises. Contracts with tenants by negotiating leases and collecting security deposits. Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action. Maintains building systems by contracting for maintenance services and supervising repairs. Prepares reports by collecting, analyzing, and summarizing data and trends. Accomplishes organizational goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Dr. Werner's Dental Office

Dental Assistant
01.2007 - 12.2009

Job overview

  • Technical and troubleshooting skills to work with a variety of dental, medical, scheduling, and other organization software in the office. Collecting and recording medical and dental histories and patient vital signs. Recording treatment information in patient records. Preparing patients for dental work. Responsible for greeting patients as they arrive, collecting patient insurance information, submitting dental claims to the insurance companies, following up on unpaid claims and scheduling the patient’s next appointment before they leave the clinic. Responsible for obtaining preauthorization for dental treatments. Chair side assisted the dentist during patient exams and dental procedures.

Dr. Peter Frank's office

Medical Assistant
01.2005 - 12.2007

Job overview

  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. Ensured proper documentation was in the medical record for the support of billing and claims processing. Record patients' medical history, vital statistics, or information such as test results in medical records. Schedule appointments for patients. Interview patients to obtain medical information and measure their vital signs, weight, and height. Prepare and administer medications as directed by a physician. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Education

Technical College of the Lowcountry

Bachelor's Degree from Business Management
01.2018

Technical College of The Lowcountry

Certified Medical Billing And Coding from Medical Billing And Coding
07-2023

Skills

  • Strong negotiation skills
  • Good understanding of fundamental business concepts
  • Team-oriented player with a positive energy
  • Strong ability to persuade, be strategic, motivate, and influence others
  • Persistent and resilient with a tenacious appetite for success
  • Ability to develop strong interpersonal relationships
  • Responsible self-starter, highly motivated to succeed
  • Attention to detail and accuracy
  • Excellent written and verbal communication skills
  • HIPAA compliance
  • Payment posting
  • Insurance verification
  • ICD-10 proficiency
  • CMS-1500 form completion
  • Patient account management
  • Medicare and Medicaid billing
  • CPT coding
  • Anatomy and physiology
  • Medical billing procedures
  • HCPCS level II coding
  • Claims processing
  • Data entry
  • Medical billing
  • Medical terminology
  • Medical claims coding
  • Document management
  • Data verification
  • Records management
  • Workflow management
  • Continuing education
  • Anatomy
  • Ethical standards
  • Data entry and management
  • Attention to detail
  • Customer service
  • Records review
  • Certified medical coder
  • Billing procedures
  • ICD-10 coding

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5-15 staff members.
  • Increased yearly revenue by 65% in 2016.

Certification

ProTrain Medical Billing and Coding Program Graduated 2023| Certification received in September 2023

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations.
  • Exploring various forms of art, such as Watercolors, Cricut Maker projects, and Photography, to nurture creativity and personal growth.
  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness.
  • Getting involved in local advocacy groups to promote positive change in the community.
  • Horseback Riding
  • Gardening
  • Camping
  • Cooking
  • Baking
  • I enjoy cooking for friends and family gatherings.
  • Growing herbs, vegetables, or fruits in home gardens.
  • I like trying new recipes and food trends.
  • Enjoy experimenting with different ingredients and flavors in the kitchen.
Availability
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Timeline

Business Development Manager

The Boathouse
08.2020 - 08.2024

Business Development Manager

Carolina IT
04.2018 - 08.2020

Facility Manager

SKULL CREEK MARINA
06.2013 - 04.2016

Property Manager

Southern State Management
01.2010 - 12.2012

Dental Assistant

Dr. Werner's Dental Office
01.2007 - 12.2009

Medical Assistant

Dr. Peter Frank's office
01.2005 - 12.2007

Executive, Accounting, Payroll, Admin

Cleland Site Prep Inc
06.1992 - 12.2021

Technical College of the Lowcountry

Bachelor's Degree from Business Management

Technical College of The Lowcountry

Certified Medical Billing And Coding from Medical Billing And Coding