Angela Colbert
Seattle,WA
Summary
Dynamic HR Leader seeking a People Operations/Employee Experience Director role to utilize over 10 years of experience in innovative HR strategies, enhancing employee engagement, and driving cultural transformation. Expert in leading HR functions, creating inclusive environments, and improving workforce productivity. Aims to foster strong business partnerships, trust, and a positive work culture, leveraging extensive background in employment laws, performance management, and benefits to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Employee Experience Director
DexCare, Inc.
08.2023 - Current
- Spearheads a holistic Employee Experience (EX) strategy, driving engagement scores by 15% and satisfaction by 20%.
- Refines onboarding programs to ensure new hires transition smoothly and seamlessly.
- Conduct onboarding check-ins with 100% participation at all intervals.
- Directs company-wide wellness, inclusivity, and cultural enhancement initiatives, fostering vibrant and enriching work environments.
- Utilizes employee feedback from surveys and focus groups, leading to a 35% increase in the effectiveness of training programs and a 20% better alignment of technology with employee needs.
- Establishes and manages Diversity, Equity, & Inclusion (DE&I) programs, ensuring all voices are heard and contributions valued.
- Partners effectively with business leaders and cross-functional teams, enhancing the prioritization of employee experience, reflected in a 25% increase in cross-departmental collaboration on employee-focused initiatives.
Senior Manager, Human Resources
DexCare, Inc.
11.2021 - 08.2023
- Formulated and executed HR strategies, aligning with the organization's business objectives and resulting in improved operational efficiency.
- Implemented performance review processes, enhancing employee performance by 25% through quarterly/annual evaluations.
- Addressed grievances and unemployment claims, managing employee relations to ensure 100% compliance with labor laws.
- Revised, developed, and implemented HR policies and procedures, leading to a 20% reduction in HR-related issues.
- Managed payroll and benefits programs, ensuring competitive compensation structures that increased employee satisfaction by 10%.
- Mentored and led the HR team, fostering collaboration and created an effective work environment that boosted team productivity.
- Managed the implementation of inclusion programs and actively promoted diversity, resulting in a 17% increase in workplace inclusivity.
Manager, Human Resources
MCG Health
03.2019 - 12.2021
- Guided the team through onboarding and development and aligning 100% of programs with company values.
- Collaborated with legal counsel to ensure adherence to federal and state regulations, conducting audits and investigations for employee benefits and leave programs.
- Organized HR initiatives, prioritized team goals, and served as a reliable resource for employee inquiries, fostering effective collaboration within parent company departments.
- Managed external partners and vendors, optimizing service delivery for employee satisfaction and immigration visa processing.
- Planned, coordinated, and evaluated training programs, meeting 100% of evolving business needs and ensuring continuous learning and development, which resulted in a 20% improvement in workforce skill levels."
Human Resources Generalist
MCG Health
12.2014 - 03.2019
- Lifecycle recruitment of all talent.
- Conducted welcome calls, facilitated the completion of paperwork, and coordinated both pre- and post-onboarding logistics, including new hire orientation sessions.
- Created and implemented a variety of training programs, managed the online learning portal, and recommended diverse learning resources to meet employee needs.
- Fostered positive employee relations by mediating challenges and escalating issues when necessary.
- Served as a communication bridge between MCG & Hearst's HR, Payroll, Benefits, and other departments, ensuring seamless information flow.
- Distributed ORCA cards, managed the Commute Trip Reduction (CTR) program and related surveys, led office events, and nurtured relationships with vendors to enhance workplace environment and employee satisfaction.
Education
MBA - Business Administration
Western Governors University
Salt Lake City, UT08.2020
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT01.2019
Skills
- Strategic Planning
- Leadership and Performance Management
- Communication
- Employee Relations
- Talent Management
- Change Management
- Legal Compliance
- Diversity and Inclusion
- Problem-Solving and Decision-Making
- Data Analysis and Metrics
- Empathy and Emotional Intelligence
- Innovation and Creativity
Affiliations
- Society of Human Resource Management
Timeline
Employee Experience Director
DexCare, Inc.
08.2023 - Current
Senior Manager, Human Resources
DexCare, Inc.
11.2021 - 08.2023
Manager, Human Resources
MCG Health
03.2019 - 12.2021
Human Resources Generalist
MCG Health
12.2014 - 03.2019
MBA - Business Administration
Western Governors University
Master of Science - Management And Leadership
Western Governors University
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