Healthcare Administrator with experience in research, policy, compliance and education. Committed to furthering patient access, quality and safety to improve positive outcomes.
Overview
21
21
years of professional experience
Work History
Business Administration- Optimization
Emory University Hospital
01.2023 - 12.2023
Collaborate with senior administration to support framework for internal home infusion services
Pro Forma, Market Analysis, Quantitative, Qualitative, Financial Metrics, Contract Review, Change Management, Strategic Planning, Compliance, Quality, Lean Process Improvement, Implementation
Research target populations: Oncology, Hematology and Cardiology
Business plan completed and presented to integration council: Contract fulfilled
Project Manager - Compliance
Emory University Hospital
12.2021 - 12.2022
Ensured regulatory compliance by closely monitoring laws and regulations throughout each stage of project life cycle.
Coordinated with cross-functional teams to resolve issues and mitigate risks for students, patients and employees
Overseeing clinical vaccine process serving large population of international students, privacy, laws and World Health Organization (WHO) approved therapy.
Supervising team of scribes, and clinical staff that involves tracking patient data utilizing Georgia Registry of Immunization and Georgia Department of Public Health
New hire training, onboarding, performance reviews and evaluations
Administrative reporting and clinical database management with Jasper, Qualtrics, EPIC, Research Electronic Data (Red Cap) and Point and Click (PNC)
Collaborate with CDC liaison on pharmacy guidance in administration, storage and reporting of Pfizer & Moderna vaccines
Collaborates with Solutions Architects in research, development, and informatics of any new forms, privacy, website language and processes
Compliance auditing, policy, and SOP development
Collaborates with School of Medicine, School of Public Health and School of Nursing administrators in facilitation and management of offsite mobile clinics
Project Completed: Moved into Pharmaceutical Optimization
Business Administration- Operations
Emory University Hospital
12.2020 - 12.2021
Assisted in recruiting, hiring and training of team members.
Analyzed data trends to identify potential risk in operations workflow, implementing strategies to mitigate accordingly.
Responsible for schematics and logistics of mobile vaccine clinic for immunizations
Oversee weekly testing for students, faculty, and staff
Collaborate with Emory School of Medicine, School of Public Health and School of Nursing
Student, faculty and employee engagement
Staff Development, Training & Workshops
Quality Improvement
Compliance
Developed PILOT for transition to Student Health Services
Oversaw process improvement initiatives.
Project completed, contract fulfilled, moved into Project Management role.
Pharmaceutical Operations - Drug & Alcohol
Restore RX Inc
04.2016 - 04.2019
Enforce program rules and guidelines, promoting a safe and supportive space for all clients
Collaborates closely with physicians, nurses and case managers in a specialty rehabilitative environment for the drug Vivitrol
Coordinated all new patients and managed accounts with medical facilities and hospitals
Coordinated follow up and discharge plans with nurses and case managers, pre-post authorizations
Proficient in Humana, BlueCross BlueShield, Medicare, Medicaid and PBM
Conducted on site visits with physicians and stakeholders to address any patient concerns and feedback
Regulatory Reporting & Compliance
Hospice & Palliative Care Specialist
Omnicare
07.2006 - 04.2016
Part of clinical team specializing in end of life care
Responsible for triage, new admissions and discharge
Responsible for building MAR's, Long Term Care (LTC) and Wound Care assessments
Proficient in PBM, Major Medical, Medicare & Medicaid
Support senior management in development of new business models and development of PILOT
Creating department SOP, policy, and managing 25 temporary employees, into permanent placement
Responsible for call quality reviews
Responsible for emergency response, emergency approval, pharmaceutical dosing, spacing, supply and delivery.
Adjunct Instructor
Southwest Tennessee Community College
12.2002 - 03.2007
Pharmacy Technology,
Pharmacy Calculations,
Law & Ethics
Delivered high-quality instruction using a variety of teaching methods for diverse learning styles and needs of students: Responsible for lecture, curriculum development and final grading
Education
Ph.D. - Healthcare Administration
Grand Canyon University
Phoenix, AZ
04.2026
Master of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ
12.2022
Bachelor of Arts - English: Technical Writing
The University Of Memphis
Memphis, TN
12.2016
Skills
Change Management
Risk Management
Lean Process Improvement
Training and Education
Research
Policy
Compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Sr. Leader Surgical Services Specialty Director at Emory University Hospital & Winship Emory MidtownSr. Leader Surgical Services Specialty Director at Emory University Hospital & Winship Emory Midtown
Emergency Department Registered Nurse at Emory University Hospital/Johns Creek HospitalEmergency Department Registered Nurse at Emory University Hospital/Johns Creek Hospital
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.