Summary
Work History
Education
Skills
Timeline
Generic

Angela Cole

Akron,OH

Summary

Proven Office Assistant at Survitec Group-USA, adept in data entry and customer service, enhanced office efficiency and customer satisfaction significantly. Excelled in organizing and categorizing, contributing to a streamlined workflow. Leveraged a positive attitude and professional maturity to foster team communication and improve document management processes, achieving high accuracy levels in all administrative tasks.

Work History

Office Assistant

Survitec Group-USA
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.

Education

Associat Degree - Social Work

The University of Akron
Akron, OH

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • File Organization
  • Organizing and Categorizing
  • Verbal Communication
  • Dedicated Team Player
  • Administrative Support
  • Excel spreadsheets
  • Professional and mature
  • Document Management
  • Filing and data archiving

Timeline

Office Assistant

Survitec Group-USA

Associat Degree - Social Work

The University of Akron
Angela Cole