Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experience in shift-leader positions, successful in training new employees. Willingness to take on added responsibilities to meet team goals.
Work History
Retail Sales Associate/Packing, Shipping, and Receiving Assembler
Petsmart
Henrico, VA
03.2024 - Current
Handling cash, and completing transactions at the cash register while assuring customer satisfaction.
Picking and packing online, and in-store pick up orders.
Merchandising
Maintenance Crew Member/Helping Hand
Wegmans
Henrico , VA
09.2023 - 03.2024
Collecting carts in the parking lot and returning them to the front of the store for customer usage.
Completing duties around the store such as, cleaning and maintaining cleanliness of bathrooms and store, taking out the trash around the building, and keeping up with cleaning spills and breaks around building.
Retail Sales Associate
Tjmaxx
Henrico, VA
10.2022 - 08.2023
Helped customers complete purchases, locate items and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Food Service Worker
Ritas Italian Ice & Frozen Custard
Fredericksburg, VA
03.2019 - 06.2022
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Made food according to standard recipes with requested changes for customer satisfaction.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Trained new employees and delegated daily tasks and responsibilities.
Education
Goochland High School
3250-B, 3250 River Rd W, Goochland, VA 23063
06.2023
Skills
Retail Sales
Cash Register Operation
Customer Assistance
Cash Handling
Product and Service Sales
Stockroom Upkeep
Retail Store Operations
Teamwork and Collaboration
Product Knowledge
Loyalty Promotion
Product Merchandising
Independent Judgement
Customer Needs Assessment
Truck Unloading
Issue Refunds
Item Ticketing and Pricing
Ability to Lift 40 Pounds
Merchandise Receiving and Handling
Merchandising and Display
Accomplishments
Earned “Employee of the Month” award in May 2024
Supervised team of 5 staff members.
Efficiently trained 10 onboarding employees.
Certification
Certified Ice Maker
Timeline
Retail Sales Associate/Packing, Shipping, and Receiving Assembler
