Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Angela Collins, RN

Angela Collins, RN

Harrisburg,PA

Summary

Highly versed Community Health Registered Nurse with nearly 30 years of nursing expertise. Proven track record in telephonic case management for the Commonwealth of PA, administrative roles, adept at enhancing operational efficiency and patient care quality. Known for strong reliability and adaptability to evolving healthcare needs. Skilled in healthcare management, patient care and education, regulatory compliance, and following up on individualized patient plans. I also possess a strong background in mental health, serving as a Charge Nurse in a State ran Psychiatric hospital for several years. I have many years until retirement - but have hit the top state pay grade with no further advancement ability. I will be obtaining my multi-state nursing license at renewal in October 2025. I enjoy my current telehealth role and would love to continue to work from my home office.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Community Health Nurse/ Nursing Services Consultant / Family Health Administrator

Department of Health - Bureau of Family Health - Division of Newborn Screening Services
11.2005 - Current
  • Perform and maintain extensive telephonic case management and follow-up activities for Newborn Hearing Screening and Metabolic program.
  • Advocate for programs and provide education regarding illnesses and prevention.
  • Inform of State-Wide programs that offer services to those in need.
  • Department Liaison for 6 Maternal Child Health Consultants and 6 Special Health Care Need Consultants located throughout the Commonwealth.
  • Assist with writing, reviewing, and the evaluation of Grants.
  • Consultant for various programs regarding nursing need and judgment.
  • Participate in committees to support public awareness of various health concerns.
  • Was the lead for the National Initiative for Children's Healthcare Quality (NICHQ) Collaborative for PA funded by the U.S. Department of Health and Human Services Administration (HRSA) in which PA was awarded.
  • Developed a reporting system, currently utilized state-wide to collect data for the Title V Maternal and Child Health Block Grant.
  • Provide narrative for the block grant application and statistics.
  • Organize and facilitate meetings.
  • Utilize various computer applications - Microsoft office, Electronic Medical Record applications.
  • Collect, review and analyze data from the Nursing Consultant field staff in order to identify community health problems and trends.
  • Collaborate with various agencies to address public need.
  • Collaborate interventions and services with Department of Health (DOH) District offices and State Health Centers.
  • Review and grade Requests for Proposals.
  • Participated as a voting member on proposal reviews.
  • Do presentations at Hospitals throughout the State regarding the Newborn Screening Program, educating other professional staff.
  • Review and grade grant applications.
  • Designed a letter that caused 35% more people to respond to a request for important information that helped reduce the number of loss to follow up cases in the Newborn Screening program.
  • Provide education to families, doctors, nurses, audiologists, midwives, and various other healthcare professionals regarding State protocols for the Newborn Hearing Screening program.
  • Design and present Power Point presentations to various health professionals and hospitals throughout the Commonwealth, educating them on proper screening procedures and reporting mechanisms, enhancing their knowledge and job competence.
  • Provide four - day and a half education seminars for the bureau's 12 Nursing Consultants to enhance their job knowledge and skills.
  • Monitor hospital, PCP, and midwives reporting compliance to the Commonwealth.
  • Collect, review, and analyze data from the Nursing Consultants and State Health Centers in order to identify community health problems and needs.
  • Collaborate with various agencies Statewide to address public and health care professionals educational needs.
  • Assist in developing various educational career oriented programs with agencies such as EITA-PaTTAN (Pennsylvania Early Intervention Training & Technical Assistance Network) and PA AAP (Pennsylvania Academy of American Pediatrics) to promote professional development and monitor their contracts with the Department of Health.
  • Collaborate interventions, education, and services with DOH District office staff.
  • Provide equipment and education to midwives throughout the State on Newborn Screening protocols and reporting requirements.
  • Review and grade Requests for Proposals and Building Inclusive Communities grant applications.
  • Serve as an expert regarding statewide development, maintenance, and implementation of established policy for the Newborn Hearing Screening and Metabolic Programs, and make recommendations regarding new policies for the programs.
  • Analyze current practices and concerns regarding Newborn Hearing and Metabolic Screening and suggest improvements and solutions for the program on a State wide basis which includes hospitals, various healthcare professionals, audiologists, nurses, students, parents, administrators, educators, professional associations, business leaders and state agency staff.
  • Provide technical assistance to hospitals and various health care professionals throughout the Commonwealth.
  • Work cooperatively within the Newborn Screening Advisory Board to identify and address issues related to the program.
  • Provide assistance to the bureau in the preparation of reports, state/federal plans and the revision/interpretation of legislation, regulations and standards as related to the Newborn Screening program.
  • Participate in professional development activities to stay current in trends in Pennsylvania's health care industry.
  • Provide liaisons with other state government bureaus and agencies, professional associations, councils and advisory groups (local, state, and national) to achieve DOH, bureau and divisional priorities.
  • Maintain lines of communication and working relationships with other bureaus, DOH and interagency staff who are apt to be involved in various components of the same technology and/or educational partnerships.
  • Participate in additional projects assigned by the bureau director and division managers.
  • Refer hospitals and/or Primary Care Providers not meeting program standards to the Division Manager, Program Administrator, and Advisory Board.
  • Have produced several new program forms and improvements that have been utilized state wide such as a new reporting form for Hospital's to report screening results to DOH, and have designed new letters to parents and primary care providers to alert them through the next steps of the Hearing and Metabolic Screening process.
  • Developed a “Roadmap” to instruct parents and caregivers of next steps necessary to complete Newborn screening.
  • Assisted with DOH Healthy Baby Initiatives, Medical Home Initiatives, Breastfeeding Initiatives and Prenatal Education Initiatives.
  • Have provided input and requirements necessary for several State Newborn Tracking Applications.
  • Current position federally funded under the Maternal and Child Health Block Grant.
  • Provide extensive case management and education via telephone to families, Doctor's offices, and Audiology practices.
  • Do chart reviews and medical record audits for PA Department of Health's contracted grantees and vendors for agreement compliance.
  • Participated in community outreach events promoting public health resources and services available to local residents.
  • Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
  • Collaborated with other health-focused organizations and agencies to promote community health.
  • Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
  • Participated in ongoing professional development and training opportunities to stay abreast of best practices and emerging trends in community health nursing.
  • Served as a liaison between healthcare providers and patients families, facilitating communication and fostering trust.
  • Utilized advanced communication techniques to foster rapport with patients, families, and other healthcare professionals, contributing to a positive care experience for all involved parties.
  • Collaborated with multidisciplinary teams to develop effective interventions for patients with complex health conditions.
  • Provided case management services for high-risk populations such as pregnant women, infants, elderly individuals, and those with chronic illnesses or disabilities.
  • Discussed individualized education to answer questions for patient and family.
  • Evaluated program effectiveness using evidence-based methods to inform continuous improvement efforts aimed at maximizing community impact.
  • Developed culturally sensitive educational materials addressing unique health concerns within diverse communities served by the clinic or hospital setting.
  • Conducted assessments of social determinants of health impacting patient wellbeing and factored these into holistic care approaches designed around each individuals unique circumstances.
  • Employed critical thinking and problem-solving skills when faced with complex or ambiguous patient situations, leading to the identification of creative solutions that promoted optimal health outcomes.
  • Developed plans of care for patient reflecting collaboration with members of healthcare team.
  • Established strong partnerships with local organizations supporting community health initiatives aligned with organizational goals.
  • Coordinated patient referrals to specialized services, ensuring timely access to needed care.
  • Streamlined patient documentation by implementing electronic health records system, leading to increased efficiency in data management.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
  • Maintained accurate records of all client interactions within company CRM software, ensuring seamless handovers between team members when required.
  • Actively participated in industry conferences and events as a representative of the company, fostering valuable connections with prospective clients and partners alike.
  • Implemented effective training programs to improve the skills and performance of service consultants across the department.
  • Assisted in the development of marketing materials targeting potential customers, increasing overall brand awareness.
  • Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
  • Applied advanced Case Management skills and knowledge of electronic medical records on daily basis.
  • Negotiated contracts with vendors to secure favorable terms on behalf of clients, delivering cost-effective solutions that met their specific requirements.
  • Discussed options with clients and determined appropriate plans.
  • Efficiently managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Sought ways to improve processes and services provided.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Cross-trained and provided backup support for organizational leadership.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Delivered prompt service to prioritize customer needs.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Cross-trained and backed up other customer service managers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Established key performance indicators to track progress towards departmental goals.
  • Developed strong relationships with healthcare providers, ensuring timely and accurate communication of patient needs.
  • Negotiated contracts with vendors, securing competitive pricing on medical equipment and supplies.
  • Collaborated with cross-functional teams to develop comprehensive health programs for the community.
  • Developed and implemented new initiatives and process improvements as defined by business plan and governing agencies.
  • Facilitated communication between medical staff members, enabling greater collaboration in patient care decisions.
  • Conducted thorough risk assessments to identify potential areas of concern in the healthcare facility.
  • Developed standard operating procedures that improved efficiency across all areas of administration.
  • Implemented new electronic health records system, significantly improving data accuracy and accessibility.
  • Coordinated special events to promote health awareness within the community, partnering with local organizations for support.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Maintained up-to-date information in electronic medical records software.
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

RN Psychiatric Charge Nurse

Harrisburg State Hospital - Department of Public Welfare(DPW)
11.1997 - 11.2005
  • Supervised a Unit of 40+ Mental Health Consumers and 10+ Ancillary Staff.
  • Performed health assessments, wound care, medication administration, vital sign monitoring, and care management to clients.
  • Managed the Unit in full and did employee evaluations annually.
  • Transcribed doctor's orders and integrated individual treatment plans for each client.
  • Worked with a variety of mental health professionals.
  • Fostered family involvement with care and provided education to families and clients.
  • Managed behavioral difficulties utilizing Non-Crisis Intervention techniques.
  • Directed the workforce and ran various reports to monitor client progress.
  • Communicated through Nursing report, Staff meetings, Incident reports, telephone and various computer applications.
  • Provided vast education on many health topics and illnesses.
  • Educated Nurses Aid staff on equipment, lifts, health topics, illnesses, patient safety, medications, proper care techniques, basic care needs, taking vital signs, proper transport of patients, signs of regression, and reporting needs.
  • Possess extensive documentation, writing, and assessment skills.
  • Organized and facilitated health education groups with clients, families, staff, and am Group Therapy Certified through the Department of Public Welfare.
  • CPR and AED certified.
  • Non-crisis Intervention trained.
  • Possess extensive case management skills and am able to produce and assess Individual Treatment Plans.
  • Monitoring of vital signs and disease processes.
  • Performed activities of daily living (ADL's) assistance to full-care clients.
  • Prepared clients for discharge.
  • Counseling skills for clients, families, and staff.
  • Performed chart reviews and participated in Policy reviews and educated staff on those policies.
  • Researched various topics and new trends in health care management and presented these topics to clients, families, and ancillary staff.
  • Had education groups with clients every shift on many topics regarding everyday life and healthful living, providing them a basis for successful discharge and independent living.
  • Providing education is the focus of a career in nursing.
  • Did Employee Performance Evaluations.
  • Performed chart reviews for necessary documentation across disciplines.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patient families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patient families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new staff, contributing to a supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Devised individualized care plans tailored to each patients unique situation, optimizing clinical outcomes.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Administered medications and treatments as prescribed by physicians.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications, IV therapies and intramuscular injections.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
  • Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
  • Streamlined nursing workflows for increased efficiency and improved patient outcomes.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
  • Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
  • Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
  • Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
  • Participated in quality improvement initiatives, contributing to the development of best practices within the department.
  • Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
  • Reduced medication errors by establishing stringent medication administration procedures.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
  • Fostered culture of continuous improvement, leading to adoption of innovative nursing practices.
  • Conducted regular audits of nursing practices, identifying areas for improvement and implementing corrective actions.
  • Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
  • Led community health initiatives, improving public health awareness and promoting preventive healthcare practices.
  • Facilitated cross-departmental communication, enhancing efficiency of patient care coordination.
  • Enhanced patient satisfaction by personalizing care plans based on individual patient needs and preferences.
  • Coordinated daily nursing activities to ensure compliance with healthcare regulations, significantly reducing risk of non-compliance.
  • Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
  • Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, improving patient recovery rates.
  • Oversaw administration of medication, ensuring adherence to strict safety protocols, thereby maintaining patient safety.
  • Optimized resource allocation, ensuring all patients received timely and adequate care without overburdening staff.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

RN Staff Nurse - Oncology/Med Surg

Pinnacle Health Systems - Polyclinic Hospital
01.1997 - 01.1997
  • Medication administration, health assessments, Chemotherapy and Blood transfusions, wound care, vital sign monitoring.
  • Worked with various central lines.
  • Provided ADL assistance to full range care of clients.
  • Obtained and transcribed doctor's orders.
  • Provided education to clients and families.
  • Extensive documentation skills.
  • Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
  • Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
  • Provided compassionate and empathetic support to patients and their families during difficult situations.
  • Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
  • Educated patients on disease prevention and management, promoting healthier lifestyles.
  • Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
  • Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
  • Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
  • Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
  • Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
  • Reduced medication errors through meticulous administration and documentation of medications.
  • Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
  • Devised customized interventions addressing physical, emotional, social, spiritual aspects of each patient''s well-being while adhering to professional ethics guidelines.
  • Administered injections and conducted health screenings for early detection of illnesses or diseases among patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Recorded details regarding therapies to keep patient charts updated.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Staff Nurse (GN to RN)

Blue Ridge Haven West Convalescent Center
01.1996 - 01.1997
  • Provided full range care to elderly clients.
  • Obtained ventilator and tracheotomy care experience.
  • Various Central line experience.
  • Medication administration, wound care, vital sign monitoring, IV experience, and performed Health Assessments.
  • Extensive documentation skills.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Recorded details regarding therapies to keep patient charts updated.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Education

High School Graduate -

Upper Dauphin Area High School

Associate's Degree - Registered Nursing Curriculum

Harrisburg Area Community College
01.1997

Skills

  • Extensive Telephonic Case Managment
  • Substance abuse counseling
  • At-risk patient care
  • Crisis Intervention trained
  • Blood pressure monitoring
  • HIV and AIDS care
  • Nutrition counseling
  • Mental health support
  • Geriatric care
  • Diabetes management
  • Health education
  • Preventive health
  • Regulatory compliance
  • Chronic disease management
  • Referral coordination
  • Resource allocation
  • Community advocate
  • Public health promotion
  • Community relationships
  • Microsoft office/EMR applications
  • Accurate documentation
  • Needs assessment
  • Monitoring vital signs
  • Direct and indirect patient care
  • Patient consultation
  • Problem-solving
  • Medication and IV administration
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Strong clinical judgment
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Dementia care
  • Patient and family advocacy
  • Patient care assessment
  • Patient education
  • Relationship building
  • Clinical documentation
  • Clear patient communication
  • Wound care
  • Pain management
  • Community education
  • Project management
  • Sexual health education
  • Process improvement
  • Smoking cessation
  • Team oversight
  • Treatment coordination
  • Obesity prevention
  • Cultural history
  • Documentation
  • Diet and nutrition
  • Healthcare program planning
  • Team collaboration
  • Creative problem solving
  • Decision-making
  • Patient assessments
  • Documentation and charting
  • Patient education and counseling
  • Clinical judgment
  • Infection control measures
  • Patient care
  • Patient monitoring
  • Care planning
  • Patient management
  • Care plan development
  • Patient evaluation
  • Family education
  • Licensed RN
  • Nursing staff leadership
  • Patient admission to discharge care
  • Lab result interpretation
  • EMR systems
  • Complex Problem-solving
  • Maintaining privacy
  • Chart updating
  • Insulin medication assistance
  • High level of autonomy
  • Procedure preparations
  • ADL assistance
  • Patient counseling
  • Staff supervision
  • Patient relations
  • Treatment Planning
  • Emotional awareness
  • Data collection
  • HIPAA education
  • Emotional intelligence
  • Acute care expertise
  • Medical recordkeeping
  • Long-term care
  • Case management
  • Geriatric nursing
  • Mobility assistance
  • Palliative care awareness
  • Medical records management
  • Managing deadlines
  • Mental health nursing
  • Family advocacy
  • Seizure management
  • Feeding assistance
  • Appointment scheduling
  • Setting up referrals
  • Vital signs monitoring
  • HIPAA compliance
  • Collaboration with multidisciplinary team
  • Pressure ulcer prevention
  • Quality improvement
  • Patient care coordination
  • Healthcare informatics
  • Enteral feeding
  • Continuing education
  • Pharmacology
  • Needs advocacy
  • Nursing intervention adjustment
  • Oxygen therapy
  • Anatomy and physiology
  • Compassionate care
  • Healthcare ethics
  • Infection control
  • Training staff
  • Nursing performance assessment
  • Procedure assistance
  • Patient condition monitoring
  • Preventive healthcare
  • Rehabilitation assistance
  • Unit administration
  • Nursing consultation
  • Collecting vitals
  • Physical and psychological evaluations
  • Customer service
  • Nursing staff management
  • Community resources
  • Coaching and mentoring
  • Conflict resolution
  • Medication management
  • Policy updates
  • Crisis management
  • Emergency response
  • Schedule coordination
  • Process improvements
  • Case reviews
  • Community outreach
  • Database management
  • Physician collaboration
  • Volunteer coordination
  • Family and patient counseling
  • Healthcare technology
  • Nurse team supervision
  • Inclusion and diversity
  • Special unit supervision
  • Protocols and procedures
  • Service plan development
  • Pharmacy coordination
  • sage interpretation
  • Social services coordination
  • Department leadership
  • Medical and health provider referrals
  • Patient care assignments
  • Team collaboration and motivation
  • Chart audits
  • Patient chart review
  • Program quality
  • Prescription transmission
  • Multitasking and organization
  • Patient education and advocacy
  • Clinical expertise
  • Work Planning and Prioritization
  • Electronic charting expertise
  • Deadline management
  • Crisis intervention
  • Compliance oversight
  • Quality assurance
  • Conflict management
  • Staff development
  • Performance improvement
  • Quality controls
  • Medical administration
  • Clinical supervision
  • Utilization review
  • Corrective action implementation
  • Care delivery
  • Ward management
  • Policy development
  • Utilization management
  • Case review
  • Medication tracking
  • Electronic charting skills
  • Goal setting
  • Care coordination
  • Case evaluation
  • Service coordination
  • Pediatric care
  • Program planning
  • Ethical considerations
  • Resource utilization
  • Healthcare regulations
  • Palliative care
  • Care management
  • Oncology nursing
  • Equitable healthcare delivery
  • Drug calculations
  • First aid
  • Specialized healthcare referrals
  • Nonviolent crisis intervention (NVCI)
  • Diagnostic test interpretation
  • Test interpretations
  • Medical documentation
  • Time management
  • Self motivation
  • Task prioritization
  • Interpersonal skills
  • Analytical thinking
  • Interpersonal communication
  • Group and individual instruction
  • Adaptability
  • Wound dressing
  • Problem-solving aptitude
  • Mental health evaluation
  • Suicide prevention
  • De-escalation techniques
  • Safety planning
  • Self-care promotion
  • Individual counseling
  • Empathy development
  • Group therapy facilitation
  • Multidisciplinary collaboration
  • Psychosocial analysis
  • Protocol compliance
  • Care plan adjustment
  • Substance abuse treatment
  • Therapeutic communication
  • Psychiatric counseling
  • Psychopharmacology
  • Group therapy coordination
  • Care team collaboration
  • Recovery support
  • Safety protocols
  • Feeding support
  • Emotional support
  • Adaptable and flexible
  • Patient safety
  • Verbal and written communication
  • Detail-oriented
  • Specimen collection
  • Medical terminology

Certification

  • Active Registered Nurse - Pennsylvania license # RN519483L
  • CPR certified - American Heart Association – needs renewal
  • BLS - Healthcare Provider – needs renewal
  • Heart Saver AED Certified - American Heart Association – needs renewal
  • Group Therapy Certification - Harrisburg State Hospital
  • National Safety Council - Blood borne Pathogen Certified
  • Crisis Intervention training - Harrisburg State Hospital

Work Type

Full Time

Work Location

Remote

Timeline

Community Health Nurse/ Nursing Services Consultant / Family Health Administrator

Department of Health - Bureau of Family Health - Division of Newborn Screening Services
11.2005 - Current

RN Psychiatric Charge Nurse

Harrisburg State Hospital - Department of Public Welfare(DPW)
11.1997 - 11.2005

RN Staff Nurse - Oncology/Med Surg

Pinnacle Health Systems - Polyclinic Hospital
01.1997 - 01.1997

Staff Nurse (GN to RN)

Blue Ridge Haven West Convalescent Center
01.1996 - 01.1997

Associate's Degree - Registered Nursing Curriculum

Harrisburg Area Community College

High School Graduate -

Upper Dauphin Area High School

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