Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Comer

Fernley,NV

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

18
18
years of professional experience

Work History

Licensed Sales Producer

Allstate Insurance Co
08.2015 - 05.2025
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Promote Allstate products and services using upselling and other sales strategies.
  • Answer incoming calls and make out bound calls to bring in sales
  • Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
  • Built long-term relationships with clients through consistent communication, trust-building, and professionalism.
  • Streamlined the sales process by utilizing technology tools for efficient data management and communication.
  • Educated clients on insurance policy options, enabling informed decision-making based on their unique needs.
  • Expanded client base by proactively reaching out to potential customers via cold calls, emails, and social media outreach.

Front Desk Representative

Interim Home Health Care
11.2007 - 10.2012
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • sorted and filed patient files and documents
  • worked in office during week day the worked in clients home in the evenings and weekends providing care to patients
  • Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.

Education

High School Diploma -

Ridgeview High School
Bakersfield, CA
06.1999

Skills

  • Customer Retention
  • Calculating Quotes
  • Professional Development
  • Client Service
  • Customer Experience
  • Property and Casualty Insurance Sales
  • Licensing Requirements
  • Policy management
  • New business generation

Timeline

Licensed Sales Producer

Allstate Insurance Co
08.2015 - 05.2025

Front Desk Representative

Interim Home Health Care
11.2007 - 10.2012

High School Diploma -

Ridgeview High School

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