Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AdministrativeAssistant

ANGELA CONTRERAS

Baytown,TX

Summary

Accomplished and results-oriented professional with a solid background in the healthcare sector with extensive experience in healthcare administration with the capability of optimizing operational efficiency, enhancing patient satisfaction, and driving revenue growth. Adept at leading and motivating interdisciplinary teams to achieve organizational goals while maintaining a patient-centric approach. Highly skilled in developing, implementing, and revising policies and procedures, alongside processing relevant documentation, submitting reports, reviewing data, implementing process improvements, and ensuring compliance with industry regulations. Possesses excellent communication and interpersonal skills to foster collaborative relationships with staff, physicians, and stakeholders. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Proficient in current [Industry] regulations, standards and best practices. Analytical and detail-oriented professional focused on making sure products meet all relevant domestic and international regulatory requirements. Methodical and objective with good judgment and sound critical thinking and problem-solving abilities.

Overview

16
16
years of professional experience

Work History

LVN, DIAGNOSTIC IMAGING

UT MD Anderson Cancer Center
01.2013 - Current
  • Function as the designated Isolation Champion Representative for the department and update staff on ever-evolving safety protocols
  • Train and coach over 20 members to improve IV skills and train over 30 staff members to strengthen POCT proficiency and ensure patients' renal functions remain within limits
  • Serve as an Informatics Resources Nurse, disseminating information and updating the staff on changes in the EPIC system
  • Participate as a member of the scheduling committee and initiate a new policy regarding staff scheduling
  • Execute the Extravasation Project and focus on revising the IV extravasation policy, resulting in a 30% reduction in PIV extravasation
  • Implement the one-stick program to decrease the number of needle sticks to patients and present the information to all staff members.

LICENSED VOCATIONAL NURSE/ IV THERAPIST

St. Luke Episcopal Hospital
01.2008 - 01.2013
  • Aided in starting PIV for hard-stick patients and assisted nursing staff in accessing port-a-catheter, handling lab draws and PICC lines dressing changes, and discontinuing PCC lines
  • Organized and trained over ten staff members, providing education on IV skill improvement
  • Monitored patients' vital signs, observed patients' progress throughout treatment, and informed patients' families regarding the patient's progress
  • Documented all patient-related activities, recorded all medications used, and noted reactions.

Education

Six Sigma Green Belt -

The Council For Six Sigma Certification
03.2024

MASTER OF BUSINESS ADMINISTRATION -

University of Phoenix
10.2023

MASTER OF HEALTHCARE ADMINISTRATION -

University of Phoenix
10.2023

BACHELOR OF SCIENCE IN HEALTHCARE ADMINISTRATION -

University of Phoenix
01.2021

Certificate of Technology in Vocational Nursing -

San Jacinto College
12.2000

Skills

  • Regulatory Affairs
  • Regulatory Submissions
  • Standard Operating Procedures
  • Good Clinical Practice
  • Documentation
  • Regulatory Compliance
  • Medical Devices
  • Labeling
  • Customer Service
  • Accounting
  • Budget Management
  • Inventory Control
  • Project Planning
  • Reporting
  • Administrative Support
  • Patient Care
  • Medical Terminology
  • Data Analytics
  • Medication Administration
  • Root cause analysis
  • Strategic Planning
  • Staff Training and Development
  • Insurance Verification
  • Office Administration
  • Quality control monitoring

Affiliations

  • The National Society of Leadership and Success
  • National Association of Hispanic Nurses

Timeline

LVN, DIAGNOSTIC IMAGING

UT MD Anderson Cancer Center
01.2013 - Current

LICENSED VOCATIONAL NURSE/ IV THERAPIST

St. Luke Episcopal Hospital
01.2008 - 01.2013

Six Sigma Green Belt -

The Council For Six Sigma Certification

MASTER OF BUSINESS ADMINISTRATION -

University of Phoenix

MASTER OF HEALTHCARE ADMINISTRATION -

University of Phoenix

BACHELOR OF SCIENCE IN HEALTHCARE ADMINISTRATION -

University of Phoenix

Certificate of Technology in Vocational Nursing -

San Jacinto College
ANGELA CONTRERAS