Angela Cook
Leesville,LA
Summary
Accomplished HR and Payroll Manager at Byrd Regional Hospital, adept in streamlining HR processes and enhancing payroll efficiency. Leveraged HRIS systems expertise and exceptional employee relations skills to improve operational productivity and compliance. Achieved significant improvements in HR department performance and payroll processing accuracy, demonstrating strong policy implementation and training capabilities.
Overview
20
20
years of professional experience
Work History
Human Resources Generalist/Human Resources Payroll Manager
Byrd Regional Hospital
06.2023 - Current
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Improved operational processes resulting in productivity increase in HR department.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Facilitated criminal background check process for new hires.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Developed and implemented onboarding and orientation programs for new employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Ensured timely payment of employee wages with meticulous attention to detail and strict adherence to deadlines.
- Enhanced payroll processing efficiency by implementing automated systems and streamlining procedures.
- Trained new hires in the use of payroll software and company policies related to timekeeping, overtime pay, and leave requests.
- Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and other relevant legislation.
- Contributed to the improvement of payroll department efficiency by regularly evaluating processes and suggesting areas for enhancement or automation.
- Collaborated with HR team members for accurate data entry and recordkeeping, leading to more organized payroll processes.
- Maintained strict confidentiality regarding employees'' personal information and financial data, ensuring trust in the integrity of the payroll department.
- Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.
- Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
- Established comprehensive documentation of payroll policies and procedures for easy reference by all staff members.
- Assisted in the successful transition to a new payroll system with minimal disruption for employees'' paychecks or benefits administration.
- Worked closely with the accounting department to reconcile payroll expenses and ensure accurate financial reporting.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Processed payroll garnishments such as tax liens and child support.
- Reviewed time records for 525 employees to verify accuracy of information.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Payroll Manager
Byrd Regional Hospital
06.2010 - 06.2023
- Calculated deductions and processed payroll for employees.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Reviewed time records 400+ employees to verify accuracy of information.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Processed payroll garnishments such as tax liens and child support.
Accounts Payable Clerk
Byrd Regional Hospital
09.2004 - 06.2010
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
Education
High School Diploma -
Leesville High School
Leesville, LA05-1991
Skills
- Onboarding Processes
- Employee Handbooks
- Employee Onboarding
- Termination Procedures
- Staff training/development
- Employee Relations
- Training and mentoring
- Records Management
- HRIS Systems
- Payroll Management
- Payroll Processing
- Executive Support
- Background Checks
- Compensation and benefits
- Policy Implementation
- Human Resources
- Benefits Administration
- FMLA Administration
- EEO reporting
- Employee file management
- Payroll expertise
- HRIS applications proficient
- Labor law compliance
- Policies implementation
Timeline
Human Resources Generalist/Human Resources Payroll Manager
Byrd Regional Hospital
06.2023 - Current
Payroll Manager
Byrd Regional Hospital
06.2010 - 06.2023
Accounts Payable Clerk
Byrd Regional Hospital
09.2004 - 06.2010
High School Diploma -
Leesville High School
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