Angela Cortez
Lubbock,TX
Summary
Dynamic and customer-focused professional with experience at O'Reilly Auto Parts, excelling in delivery planning and efficient multitasking. Proven ability to enhance logistics coordination and maintain inventory accuracy, while fostering positive client relationships through exceptional customer service and problem-solving skills. Committed to upholding safety regulations and ensuring smooth operations.
Overview
6
6
years of professional experience
Work History
Professional Parts Driver
Oreilly Auto Parts
08.2019 - Current
- Supported fellow team members in completing their daily tasks when necessary, fostering a collaborative working atmosphere.
- Facilitated smooth handover of auto parts to clients by verifying order details before departure from the warehouse facility.
- Improved delivery efficiency by planning optimal routes using GPS navigation systems.
- Maintained accurate inventory levels by conducting regular stock checks and replenishing as needed.
Receptionist
Fairfield By Marriott
01.2019 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
High School Diploma -
Levelland ISD
Levelland, TX05-2009
Skills
- Delivery planning
- Parts pulling
- Safe driving practices
- Efficient multitasking
- Money handling
- Warehouse operations
- Customer Service-oriented
- Record keeping
- Coordinating logistics
- Understanding of safety regulations
- Receiving payments
- Managing inventory
- Problem-solving
Timeline
Professional Parts Driver
Oreilly Auto Parts
08.2019 - Current
Receptionist
Fairfield By Marriott
01.2019 - 08.2019
High School Diploma -
Levelland ISD
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