Angela Cosme
Mount Royal,NJ
Summary
Accomplished Payroll Team Lead at Afinida, Inc, adept in payroll software and exceptional leadership, streamlined processes by implementing automated systems, enhancing team efficiency, and ensuring tax compliance. Fostered cross-functional collaboration, significantly reducing payroll errors and improving organizational efficiency. Skilled in employee relations and problem-solving, consistently delivering accurate payroll and elevating team performance.
Overview
7
7
years of professional experience
Work History
Payroll Team Lead
Afinida, Inc
Cherry Hill, NJ
10.2021 - Current
- Conducted regular performance reviews for team members to identify areas of improvement and provide constructive feedback.
- Enhanced team efficiency by providing training on new software tools and payroll regulations.
- Streamlined payroll processes by implementing automated systems and reducing manual tasks.
- Developed comprehensive policies and procedures to maintain compliance with federal, state, and local tax laws.
- Perform complex calculations using salary tables, charts, and other documents.
- Managed cross-functional collaboration, working with HR and Finance departments to ensure seamless data integration for payroll purposes.
- Provided expertise and guidance on payroll-related matters during organizational changes to ensure smooth transitions and minimize disruption of employee payments.
- Reduced payroll errors by implementing thorough audits and process improvements.
- Collaborated with IT department to improve system functionality, resulting in increased productivity for the whole team.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
Payroll Specialist
Afinida, Inc
Escondido, CA
06.2019 - 09.2021
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Payroll Administrator
Afinida, Inc
Escondido, CA
04.2019 - 05.2019
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Completed administrative tasks such as answering phones, filing paperwork and data entry.
- Streamlined data entry processes for increased efficiency and accuracy in customer records.
- Performed general clerical tasks such as filing, faxing and data entry.
Sales Associate
Helzberg Diamonds
Escondido, CA
04.2019 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Store Manager
Helzberg Diamonds
Escondido, CA
04.2018 - 04.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Skills
- Payroll Software Expertise
- Employee Relations
- Payroll Management
- Tax Compliance
- Coachable
- Organizational Skills
- Exceptional Leadership Skills
- Superb Communication Skills
Languages
Spanish
Native or Bilingual
Timeline
Payroll Team Lead
Afinida, Inc
10.2021 - Current
Payroll Specialist
Afinida, Inc
06.2019 - 09.2021
Payroll Administrator
Afinida, Inc
04.2019 - 05.2019
Sales Associate
Helzberg Diamonds
04.2019 - 02.2022
Assistant Store Manager
Helzberg Diamonds
04.2018 - 04.2019