Angela Craigo
Mooreville,MS
Summary
Dedicated Project Supervisor successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.
Overview
11
11
years of professional experience
Work History
Project Supervisor
Stratosphere Quality
11.2020 - Current
- Trained employees in safety procedures and protocols as directed by company regulations.
- Delivered completed projects on time by prioritizing multiple tasks.
- Supervised work 30 team members, offering constructive feedback regarding work performance.
- Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.
- Initiated Projects
- Built Relationships with Customers
- Communicated with Customers throughout the projects life cycle
- Built Work Instructions, PPRs, PIFs, Emailed Staffing Confirmations and, 3 Step Train Team Members.
- Trained upcoming Leaders in my area to become successful leaders in the Field.
- Prepared all supplies and equipment needed for daily transport to job site.
- Communicated with Staffing on the Customer's manpower needs.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Updated customers and senior leaders on progress and roadblocks.
- Partnered with project team members to identify and quickly address problems.
- Communicated deadline updates, outlined action items and offered targeted solutions to team members.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored Inventory of Certified Inventory throughout the Shift to maintain Customer's Certified Goals.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Gathered and organized supporting materials for meetings and project updates.
- Coordinated numerous small- and large-scale projects to meet client requirements.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
Senior Loan Officer
Sunbelt Financial
07.2016 - 11.2020
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Recommended loan approvals and denials based on customer loan application reviews.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Utilized risk management strategies to attain high loan approval rates.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Examined customer loan applications for loan approvals and denials.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Collaborated with other departments to promptly process loan applications.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Processed loan applications and monitored progress from start to finish.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers, lenders and other third parties.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Compiled closing packages for drafting and presentation accuracy.
Final Quality Inspector
MTD Aircap
11.2015 - 08.2016
- Resolved customer complaints by investigating problems and developing solutions.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Sampled products to verify compliance with standards
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Repaired faults, reassembled products, and completed additional tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Utilized quality control software to track and analyze product data.
- Operated and maintained testing equipment.
Parts Picker
Diversity Vuteq
05.2012 - 02.2015
- Inspected parts and notified supervisor of needed damage or repairs.
- Placed vehicle inventory numbers on parts to properly identify items for counter associates.
- Retrieved raw materials from part racks for placement in assigned bin locations.
- Assisted with inventory control with cycle counting.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reviewed order slips, picked products and staged Parts Dollies to go to Toyota Lineside
- Safely and securely loaded items to prevent damage during transport.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Supervised and trained new staff in performing task.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Pre-assembled Parts to be easily selected by Toyota associates.
Education
High School Diploma -
Mooreville High School
Mooreville, MS05.2001
Skills
- Production Standards
- Customer Relations
- Dispatching Workers
- Project Records
- Team Meetings
- Progress Tracking
- Status Updates
- Document Coordination
- Project Maintenance
- Status Meetings
- Project Planning
- Project Organization
- Project Management
- Document Management
- Maintaining Clean Work Areas
- Goal Establishment
- Project Support
- Staff Management
- Safety Processes
- Work Site Preparation
- Customer Feedback
- Training Junior Team Members
- Daily Facility Operations
- Manual Testing
- Kickoff Meetings
- Process Improvement Implementation
- Timely Project Completion
- Data Collection
- Training Techniques
- Customer Satisfaction
- Risk Assessment
- Strategy Implementation
- Office Supplies and Inventory
- Site Due Diligence
- Standard Operating Procedures Proficient
- Predictive and Preventive Maintenance
- Corrective Actions
- Production Work
- Standard Operating Procedure Development
- Best Practices and Standards
- Vendor Relations
- Critical Thinking Skills
- Procedural Updates
- Data Collation
- Methods of Production
- Coordinating Work Orders
- Data Integrity
Timeline
Project Supervisor
Stratosphere Quality
11.2020 - Current
Senior Loan Officer
Sunbelt Financial
07.2016 - 11.2020
Final Quality Inspector
MTD Aircap
11.2015 - 08.2016
Parts Picker
Diversity Vuteq
05.2012 - 02.2015
High School Diploma -
Mooreville High School