Angela Craigo
Mooreville,MS
Summary
Dedicated Project Supervisor successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.
Overview
11
11
years of professional experience
Work History
Project Supervisor
Stratosphere Quality
Fishers, IN
11.2020 - Current
- Trained employees in safety procedures and protocols as directed by company regulations.
- Delivered completed projects on time by prioritizing multiple tasks.
- Supervised work 30 team members, offering constructive feedback regarding work performance.
- Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.
- Initiated Projects
- Built Relationships with Customers
- Communicated with Customers throughout the projects life cycle
- Built Work Instructions, PPRs, PIFs, Emailed Staffing Confirmations and, 3 Step Train Team Members.
- Trained upcoming Leaders in my area to become successful leaders in the Field.
- Prepared all supplies and equipment needed for daily transport to job site.
- Communicated with Staffing on the Customer's manpower needs.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Updated customers and senior leaders on progress and roadblocks.
- Partnered with project team members to identify and quickly address problems.
- Communicated deadline updates, outlined action items and offered targeted solutions to team members.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored Inventory of Certified Inventory throughout the Shift to maintain Customer's Certified Goals.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Gathered and organized supporting materials for meetings and project updates.
- Coordinated numerous small- and large-scale projects to meet client requirements.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
Senior Loan Officer
Sunbelt Financial
Saltillo, MS
07.2016 - 11.2020
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Recommended loan approvals and denials based on customer loan application reviews.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Utilized risk management strategies to attain high loan approval rates.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Examined customer loan applications for loan approvals and denials.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Collaborated with other departments to promptly process loan applications.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Processed loan applications and monitored progress from start to finish.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers, lenders and other third parties.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Compiled closing packages for drafting and presentation accuracy.
Final Quality Inspector
MTD Aircap
Verona, MS
11.2015 - 08.2016
- Resolved customer complaints by investigating problems and developing solutions.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Sampled products to verify compliance with standards
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Repaired faults, reassembled products, and completed additional tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Utilized quality control software to track and analyze product data.
- Operated and maintained testing equipment.
Parts Picker
Diversity Vuteq
Blue Springs, MS
05.2012 - 02.2015
- Inspected parts and notified supervisor of needed damage or repairs.
- Placed vehicle inventory numbers on parts to properly identify items for counter associates.
- Retrieved raw materials from part racks for placement in assigned bin locations.
- Assisted with inventory control with cycle counting.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reviewed order slips, picked products and staged Parts Dollies to go to Toyota Lineside
- Safely and securely loaded items to prevent damage during transport.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Supervised and trained new staff in performing task.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Pre-assembled Parts to be easily selected by Toyota associates.
Education
High School Diploma -
Mooreville High School
Mooreville, MS05.2001
Skills
- Production Standards
- Customer Relations
- Dispatching Workers
- Project Records
- Team Meetings
- Progress Tracking
- Status Updates
- Document Coordination
- Project Maintenance
- Status Meetings
- Project Planning
- Project Organization
- Project Management
- Document Management
- Maintaining Clean Work Areas
- Goal Establishment
- Project Support
- Staff Management
- Safety Processes
- Work Site Preparation
- Customer Feedback
- Training Junior Team Members
- Daily Facility Operations
- Manual Testing
- Kickoff Meetings
- Process Improvement Implementation
- Timely Project Completion
- Data Collection
- Training Techniques
- Customer Satisfaction
- Risk Assessment
- Strategy Implementation
- Office Supplies and Inventory
- Site Due Diligence
- Standard Operating Procedures Proficient
- Predictive and Preventive Maintenance
- Corrective Actions
- Production Work
- Standard Operating Procedure Development
- Best Practices and Standards
- Vendor Relations
- Critical Thinking Skills
- Procedural Updates
- Data Collation
- Methods of Production
- Coordinating Work Orders
- Data Integrity
Timeline
Project Supervisor
Stratosphere Quality
11.2020 - Current
Senior Loan Officer
Sunbelt Financial
07.2016 - 11.2020
Final Quality Inspector
MTD Aircap
11.2015 - 08.2016
Parts Picker
Diversity Vuteq
05.2012 - 02.2015
High School Diploma -
Mooreville High School