Angela Creer
San Leandro,CA
Summary
I am a hard-working, dependable employee. I am always on time. I work well with others as well as independently. I learn quickly and I do not stop until the job is done. I am very thorough and am willing to take on any task/tasks that are put before me. I have excellent customer service/problem solving skills. I have exceptional time management and am able to prioritize and and demonstrate a sense of urgency in order to achieve completion. I will strive to take each day as an opportunity to learn, grow and succeed. I will not limit myself to just meet standards but also set and exceed them. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Mailroom Associate • Bay Area Infrastructure
24 Seven Talent Agency/ Tesla
10.2022 - 08.2023
- Demonstrated great customer service by answering employee questions regarding mailings and rates.
- Sorted, opened and date stamped incoming mail for 7 departments.
- Picked up P.O. box mail to sort and distribute to appropriate departments.
- Used scales and charts to weigh packages or letters to determine postage needs.
- Unloaded and lifted mail containers and parcels to prepare for distribution to sortation stations.
- Loaded and unloaded packages to prepare for outbound and inbound distribution.
- Placed incoming or outgoing letters and packages into sacks or bins, adding identifying tags.
- Improved mailroom efficiency by implementing a streamlined sorting and distribution system.
- Reduced processing time for incoming mail by utilizing automated equipment and optimizing workflow processes.
- Ensured accurate delivery of internal and external correspondence by diligently verifying recipient details.
- Maintained a well-organized mailroom environment, enabling efficient operations and easy access to materials.
- Enhanced customer satisfaction with timely and accurate handling of inbound packages and registered mail.
Human Resource Analyst
Rose International
02.2020 - 09.2022
- Collaborated with health specialists to determine client needs and helped clients develop attainable goals.
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Conducted one-on-one meetings with various businesses for partnership recruitment.
- Screened clients for variety of health risk factors to make appropriate referrals.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings, and recommending changes.
- Performed budget analysis to control expenditures and predict future budget needs.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Merchandise Associate
Kelly Mitchell
10.2019 - 02.2020
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Updated signage and price tags to reflect current sales.
- Greeted, serviced and thanked all customers.
- Created attractive displays to promote items.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
Bachelor of Arts - Mass Communications And Journalism
California State University - Fresno
Fresno, CA05.2016
High School Diploma -
Berkeley High School
Berkeley, CA06.2008
Skills
- Excellent Customer Service/Personnel/Critical Thinking/Problem Solving skills
- Punctual
- Dependability and Cooperation
- Kronos, SAP, Data Entry and 10 keys
- Microsoft Office
- Google Chrome Suite
- Computer Literacy
- Filing Documents
- Office Equipment Operation
- Workplace Safety
- Package Handling
- Document Scanning
- Shipping and Receiving
- Mail Sorting
- Problem Solving
- Attention to Detail
- Multitasking
- Time Management
- Confidentiality
- Organizational Skills
- Customer Service
- Deadline Oriented
- Mail Delivery
- Equipment Troubleshooting
Timeline
Mailroom Associate • Bay Area Infrastructure
24 Seven Talent Agency/ Tesla
10.2022 - 08.2023
Human Resource Analyst
Rose International
02.2020 - 09.2022
Merchandise Associate
Kelly Mitchell
10.2019 - 02.2020
Bachelor of Arts - Mass Communications And Journalism
California State University - Fresno
High School Diploma -
Berkeley High School