Angela Crenshaw
Linden,TX
Summary
Seeking a full-time position to utilize my outstanding time management and organizational skills and experience with safety protocols.
Overview
15
15
years of professional experience
Work History
USPS Mail Carrier
Post Office USPS
12.2022 - Current
- Sorting and casing letter mail
- Organizing packages in order to be delivered with customer service in a timely manner
- Loading and unloading heavy packages.
Customer Relations Specialist
AeroCare Holdings, Inc
04.2022 - 12.2022
- Calling patients for prescriptions sent over from doctors such as cpaps, bi paps, walkers, rollators, hospital beds, nebulizers, wheel chairs and more
- Checking insurance, making sure we have proper notes, prescriptions and demographics to set up patients properly
- Inbound and out bound calls.
Customer Service Representative
Continuum Global Solutions
12.2021 - 03.2022
- Provided assistance to customers
- Answered phone and assisted customers with changes
- Maintained up-to-date knowledge of customer accounts
- Explained products and benefits
- Confirmed payments, refunds, etc.
Hygiene Assistant
Kids dental center
01.2020 - 10.2021
- Set up for the hygienist, sterilization, cleaning, charting and notes on the patients
- Customer service skills and office duties such as answering the phones.
Customer Service Associate
Harte Hanks
09.2015 - 01.2018
- 2 years of service helping customers solve issues due to delivery
- Assisting in locating and speaking with the stations of delivery drivers.
Key Holder
Bath & Body Works
10.2012 - 04.2013
- Seasonal position
- Stocked shelves
- Organized stock room
- Accepted and documented freight into computer
- Returns (as need for damaged products)
- Front end as cashier when needed.
Waitress
Texas BBQ
04.2009 - 10.2012
- Handled Several tables daily
- Greeted guests
- Took food and drink orders
- Handled money
- Swept, mopped, and prepared for Next business day and guests.
Education
High school diploma in Basic -
Certification in Dental Assisting -
06.2019
Skills
- Basic computer skills
- Customer service
- Front Desk
- Office Management
- Customer support
- Communication skills
- Weather Tolerance
- Route Management
- Safety protocol
- Time management
- Organizational structure
Additional Information
Dental assistant
Timeline
USPS Mail Carrier
Post Office USPS
12.2022 - Current
Customer Relations Specialist
AeroCare Holdings, Inc
04.2022 - 12.2022
Customer Service Representative
Continuum Global Solutions
12.2021 - 03.2022
Hygiene Assistant
Kids dental center
01.2020 - 10.2021
Customer Service Associate
Harte Hanks
09.2015 - 01.2018
Key Holder
Bath & Body Works
10.2012 - 04.2013
Waitress
Texas BBQ
04.2009 - 10.2012