Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Lead Dispatcher
Oberg Freight Company
Fort Dodge, IA
04.2021 - 02.2024
Maintained accurate records of vehicles, drivers and customers to ensure efficient dispatch operations.
Provided operational guidance and supervision to subordinate staff members.
Communicated instructions clearly with drivers via telephone or two-way radio system.
Created daily work schedules for drivers based on customer requests and availability of vehicles and drivers.
Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Team Lead-Phlebotomist
Lifeserve Blood Center
Fort Dodge , IA
05.2016 - 04.2021
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Performed venipuncture and other blood collection procedures according to established standards.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Followed all safety protocols when handling hazardous materials.
Calibrated equipment according to manufacturer specifications.
Provided excellent customer service while interacting with patients.