Angela Crosley
Enid
Overview
16
16
years of professional experience
2010
2010
years of post-secondary education
Work History
Assistant Preschool Teacher
The Learning Tree
Enid
09.2023 - Current
- Assisted in developing and implementing engaging lesson plans, enhancing children's learning and social skills.
- Supported classroom management by maintaining a safe and organized environment conducive to education.
- Collaborated with lead teachers to assess student progress, adapting activities to meet individual needs.
Speech Therapy Assistant
Glenwood Elementary School
Enid
08.2022 - 05.2023
- Assisted in the implementation of individualized therapy plans, enhancing student engagement and communication skills.
- Collaborated with teachers and therapists to monitor student progress, ensuring effective interventions and support strategies.
- Conducted therapy sessions under supervision, fostering a positive learning environment for children with speech delays.
Customer Service Representative
Jumbo Foods
Enid
09.2009 - 03.2020
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction and loyalty among clientele.
- Trained and mentored new team members, fostering a collaborative environment and improving onboarding processes.
- Developed and implemented strategies to streamline workflow, resulting in reduced response times for customer issues.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Education
Enid High School
Enid, OKSkills
- Lesson plan development
- Classroom management
- Student assessment
- Individualized education plans
- First aid and CPR
- Classroom organization
- Communication skills
- Team collaboration
- Customer service
- Positive learning environment
- Speech therapy support
- Customer relationship management
- Cash handling proficiency
Timeline
Assistant Preschool Teacher
The Learning Tree
09.2023 - Current
Speech Therapy Assistant
Glenwood Elementary School
08.2022 - 05.2023
Customer Service Representative
Jumbo Foods
09.2009 - 03.2020
Enid High School