Summary
Work History
Skills
Timeline
Education
Overview
Generic

ANGELA CROSS

New Philadelphia,OH

Summary

Motivated with excellent attention to detail seeking a Clinical Solution Admissions Order Entry Technician. Friendly and courteous with superior communication and problem solving skills. General computer knowledge with ability to learn pharmacy based programs easily Available to work any shift and weekends as scheduled Proficient in cash register operation, money handling and basic accounting Excellent telephone communication skills with ability to work effectively with insurance and physician offices

Work History

Surgical Assistant for the Operator Room

Cleveland Clinic Union Hospital
2020.11
  • Improved patient outcomes by providing precise surgical assistance during various procedures.
  • Enhanced surgical efficiency with diligent preparation and organization of operating rooms.
  • Ensured patient safety by maintaining a sterile environment throughout surgery.
  • Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.

Sterile Processing Department

Cleveland Clinic Union Hospital
2020.01 - 2020.11
  • Improved sterile processing department efficiency by implementing streamlined workflows and procedures.
  • Enhanced patient safety through strict adherence to infection control protocols and guidelines.
  • Managed a team of sterile processing technicians, providing ongoing training and support to ensure high-quality performance.
  • Reduced instrument turnover time by optimizing the decontamination process and improving organization within the department.

Inpatient Pharmacy

Cleveland Clinic Union Hospital
2018.09 - 2020.01
  • Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
  • Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
  • Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
  • Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.

Pharmacy Technician & Inventory Technician

Trinity Hospital Twin City
2016.04 - 2018.09
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Improved inventory accuracy by conducting thorough audits and maintaining detailed records.
  • Reduced excess stock levels with regular monitoring, analysis, and adjustments to ordering practices.
  • Collaborated with purchasing department to maintain optimal stock levels, preventing stockouts and overstock situations.
  • Enhanced customer satisfaction by ensuring accurate and timely fulfillment of orders through meticulous inventory tracking.
  • Assisted in the development of standard operating procedures for the Inventory Technician role, promoting consistency and efficiency across the team.
  • Managed returns process efficiently, inspecting returned items for quality control purposes and updating inventory records accordingly.
  • Supported cost reduction initiatives by identifying slow-moving items and recommending strategies for their efficient disposition or repurposing.
  • Facilitated effective communication between warehouse staff and sales teams regarding product availability, ensuring seamless order processing experiences for customers.
  • Served as a liaison between the warehouse team and other departments within the organization during times of high demand or unexpected challenges.
  • Assisted in planning and executing annual physical inventory counts, collaborating with cross-functional teams to ensure accuracy and efficiency during the process.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.

Pharmacy Technician

CVS Pharmacy
2015.01 - 2016.04
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Skills

  • Integrity
  • Empathy
  • Multitasking
  • Professionals
  • Initiative
  • Team Work
  • Record Keeping
  • Keyboarding
  • Decision-Making
  • Collaboration

Timeline

Surgical Assistant for the Operator Room

Cleveland Clinic Union Hospital
2020.11

Sterile Processing Department

Cleveland Clinic Union Hospital
2020.01 - 2020.11

Inpatient Pharmacy

Cleveland Clinic Union Hospital
2018.09 - 2020.01

Pharmacy Technician & Inventory Technician

Trinity Hospital Twin City
2016.04 - 2018.09

Pharmacy Technician

CVS Pharmacy
2015.01 - 2016.04

Medical / Legal Secretary I and II -

Buckeye Career Center

Pharmacy Technician Certification Program -

Buckeye Career Center - Adult Education

Diploma -

New Philadelphia High School

Education

Medical / Legal Secretary I and II -

Buckeye Career Center
New Philadelphia, OH

Pharmacy Technician Certification Program -

Buckeye Career Center - Adult Education
New Philadelphia, OH
01.2014

Diploma -

New Philadelphia High School
New Philadelphia, OH
1996

Overview

6
6
years of professional experience

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ANGELA CROSS