Ianny Cruz
Newington,CT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Responsible and motivated student ready to apply education in the workplace. Offers excellent ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
StateChoice Insurance
West Hartford, CT
01.2024 - Current
- Answered phone calls promptly and directed them appropriately.
- Responded promptly to emails and phone calls from customers seeking assistance.
- Provided ongoing customer service support, responding to inquiries promptly.
- Processed customer payments using various payment methods such as credit cards, debit cards, checks, and cash.
Driver
Bradley International Airport
Windsor Locks, CT
06.2023 - 01.2024
- Utilized GPS and maps for efficient route planning.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Completed necessary paperwork and documentation for deliveries.
Restaurant Hostess
Primavera Pub
Newington, CT
04.2022 - 06.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Answered telephone to provide dining information and take reservations.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Managed the waiting list, ensuring that all parties were seated on time.
- Communicated with servers about new tables, changes in food availability, and customer comments.
Education
High School Diploma -
Newington High School
Newington, CT06-2022
Nursing
Capital Community College
Hartford, CTSkills
- Hardworking and Responsible
- Outstanding customer service
- Customer assistance and interaction
- Relationship Development
- Good communication skills
- Teamwork and Collaboration
- Quick Learner Abilities
- Language Skills
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Front Desk Receptionist
StateChoice Insurance
01.2024 - Current
Driver
Bradley International Airport
06.2023 - 01.2024
Restaurant Hostess
Primavera Pub
04.2022 - 06.2023
High School Diploma -
Newington High School
Nursing
Capital Community College
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