Dynamic leader with a proven track record at Pacific Rim Volleyball Academy, excelling in game strategy and player development. Adept at fostering team spirit and ensuring safety compliance, I effectively analyze performance to drive success. Committed to enhancing customer service and operational efficiency, I inspire athletes and teams to achieve their best.
Overview
16
16
years of professional experience
Work History
Head Coach
Pacific Rim Volleyball Academy
Pleasant Hill, California
01.2012 - Current
Developed and implemented practice plans to ensure team success.
Inspected fields prior to each game to ensure safety and compliance with regulations.
Analyzed opponents' strengths and weaknesses in order to build effective game plans.
Facilitated team meetings to discuss goals, review strategy, motivate players.
Maintained positive relationships between players, coaches, parents, administrators.
Monitored academic progress of student-athletes to ensure they remain eligible to compete.
Provided feedback on player performances after each game or practice session.
Conducted skill development sessions for players of all abilities.
Developed relationships with alumni and other stakeholders within the community.
Encouraged team spirit by organizing social activities outside of practice or competition times.
Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
Sr Admin
FEDED
Tracy, California
11.2021 - 12.2024
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Completed routine maintenance and repair.
Paid all invoices and bills.Due to the facility.
Set up all service calls for repairs for the whole facility..
Took care of all the inventory of all parts for repairs for the facility.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Operated equipment and machinery according to safety guidelines.
Department Supervisor
Home Depot
Manteca, California
09.2018 - 11.2022
Participated in weekly meetings with senior leadership teams to discuss progress.
Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
Developed and implemented departmental policies and procedures.
Resolved customer complaints in a timely manner.
Collaborated with other departments to coordinate activities and resolve issues.
Monitored department operations to ensure productivity standards were met.
Facilitated communication between management, staff, and customers.
Conducted performance reviews for staff members.
Managed inventory levels of supplies required for daily operations.
Trained employees on new processes or procedures as needed.
Provided coaching and mentoring support to team members.
Ops Manager
West Valley Mall
Tracy, California
05.2009 - 06.2018
Created and maintained key performance indicators to track operational efficiency and effectiveness.
Developed strategic partnerships with suppliers for cost savings initiatives; negotiated contracts for better pricing on raw materials or services.
Maintained accurate records pertaining to staffing levels, payroll expenses, inventory levels, purchasing activities.
Assessed current systems for potential improvements or upgrades; collaborated with IT teams on implementation of new technologies or software packages.
Managed multiple projects simultaneously while adhering to tight deadlines and budgets.
Managed daily operations including scheduling, resource allocation, inventory management, and customer relations.
Conducted regular training sessions on safety protocols, operational procedures, and product knowledge for team members across all departments.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Delivered positive customer experiences by implementing effective quality assurance practices.