ANGELA CUNNINGHAM
Charlotte,NC
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Office Manager
American Homes for Rent
Charlotte, USA
05.2023 - Current
- Served as the administrative assistant to the district manager, seven property managers, and the new development section in the Charlotte District office
- Welcomed visitors and guests as scheduled
- Managed resident rental funds for over 5,000 properties throughout Charlotte and the surrounding areas
- Arranged quarterly district training meetings for all district staff
- Adhered to company's ethical business standards when resolving issues with residents
- Assistant to the District Manager, Senior Resident Manager, and 5 Property Managers
- Assistant to the Regional HR Manager as needed
- Assistant to 12 Regional and State directors of the development team for the region consisting of NC, SC, and GA
- Tracked and processed rental funds according to company guidelines and accounting standards
- Screened phone calls and transferred them as necessary to the respective property manager
- Planned and executed corporate events for the district office while staying below the budget line set by HR
- Greeted scheduled visitors for both property management and new development
- Liaison and point of contact for vendors
- Assisted the district manager in tracking unauthorized personnel in vacant properties
- Assisted the senior resident manager with tracking and maintaining record of eviction statuses on residents
- Assisted the district manager and senior resident manager with tracking and adjusting certain reports within the scope of practice
- Trained new incoming administrative assistants
- Ordered and maintained office supplies and cleanliness of the office as needed
- Analyzed and reviewed data on various reports to communicate to the district manager the status of such data
- Assisted in developing and streamlining process to include creation of an standard of operations for other admin within the state
Administrative Assistant
Wesley Community Development
04.2022 - 05.2023
- Managed the schedules and communications of key company executives
- Prioritized emails and phone calls gathered documents to prepare for meetings
- Assist/oversea property management in North Carolina
- Evaluates and ensures that office operations procedures and policies are consistent with the needs of the organization and are based on current policies
- Serves as POC for all business matters in absence of the Executive Staff
- Arranged events upon request; prepares all tools needed for event speaking engagements
- Records and maintains meeting notes
- Tracks and maintains vendor contracts
- Orders and tracks necessary tools for marketing
- Tracked and managed real estate portfolios of current projects, sales, onboarding, and off boarding of property
- Managed and tracked all work orders for properties across North Carolina
- Assistant to the Director of Real Estate, Director of Construction, and Data Analyst for acquired new properties and projects
- Assistant to the Real Estate Director in analyzation of land and building values by pulling comps for prospect areas
Executive Assistant
Veterans Health Administration
09.2019 - 02.2020
- Managed the schedules and communications of key company executives
- Prioritized emails and phone calls gathered documents to prepare for meetings and coordinating travel arrangements
- Served as the liaison between government and private hospitals within the area
- Evaluated and ensured that office operations procedures and policies were consistent with the needs of the organization and are based on current policies
- Maintained multiple physician calendars to include the department Chief
- Served as POC for all business matters in absence of the business manager and Service Chief
- Assisted the business manager with creating and maintaining vendor contracts
- Maintained and updated as needed the service line organizational charts
- Arranged and processed travel requests of physicians as needed
- Conducted on-boarding process for medical students/residents for multiple departments
- Scheduling appointments of more than 2,000 patients within multiple service departments; served as the primary timekeeper
- Served on the Diversity and Inclusion board as a program manager
- Trainer on the new policy of patient centered care/customer service
Program Support Assistant
Veterans Health Administration
08.2017 - 02.2020
- Explained and interpreted regulations and directives, policies, and procedures relative to administration, personnel, records management, and logistics to ensure compliance
- Reviewed all correspondence to ensure compliance with format, requirements, accuracy, grammar, and factual correctness
- Served as liaison with travel, budget, supply, training, and personnel management officials concerning all aspects of operating programs and logistical support of the organization
- Assisted in the planning, development, assembly, and analysis of documentation required for special studies and reports, and/or one-time projects
- Served as the primary point of contact between supervisors and employees and the Human Resources Office (HRO) for information concerning personnel and administrative actions and procedures
Executive Assistant
W.O.W (Woman tO Woman Non-profit)
01.2012 - 02.2020
- Performed general clerical tasks, generally on behalf of a leader in the organization
- Coordinated various calendars, phone calls and messages, emails
- Prepared for large meetings and presentations, capturing notes in meetings, and many other related tasks
- Planned and conducted yearly the Awareness of Domestic Violence events for the community
- Planned and arranged social media workshop events; always maintained a professional and discreet manner
- Arranged travel for the Executive Director; provided material for all executive meetings
- Managed the schedules and communications of key company executives
- Prioritized emails and phone calls gathered documents to prepare for meetings
- Evaluates and ensures that office operations procedures and policies are consistent with the needs of the organization and are based on current policies
- Serves as POC for all business matters in absence of the Chief Officer Executive
- Arranged events upon request; prepares all tools needed for event speaking engagements
- Records and maintains meeting notes
- Tracks and maintains vendor contracts
- Orders and tracks necessary tools for marketing
Military Police/Team Leader
01.2001 - 12.2008
- Team leader and administrative support military police consisting of approximately 14,000 personnel spanning across 137,000 acres and monitored $30K worth of assets daily with zero losses
- Provided logistical support to the operations division to accomplish the mission of enforcing security, maintaining physical security, and promoting safety
- Minimized confrontations when handling criminal infractions with verbal counseling and techniques
- Fulfilled a range of military police duties for both domestic and global combat and peacekeeping missions
- Earned consistent commendations for excellence in rapidly resolving situations, upholding law and order, relating effectively with culturally diverse populations, and protecting property and lives
- Performed access control security duties at installation gates and high-ranking officials and generals
- Coordinated with emergency services on the transport of sick or injured personnel
- Maintained safety by performing road duties consisting of ticket writing and safely driving emergency vehicles at high speeds while practicing radio etiquette efficiency
Education
Bachelor of Business Administration (B.B.A.) - Acquisition and Contract Management
Strayer University
Charlotte, NC01.2025
Skills
- Team Leadership
- Development
- Quality Analysis
- Event Planning and Execution
- Meeting planning
- Data entry
- Payroll processing
- Senior leadership support
- Scheduling and calendar management
- Mail handling
- Facility management
- Personnel Management
- Strategic Planning
- Training and coaching
- Policy development
- Staff management
- Employee training
- Administrative oversight
- Document management
- Office administration
- Relationship building
- Financial tracking
- Vendor engagement
Affiliations
- Member of The American Society of Administrative Professionals
- Member of Contract Management Association
Militarytraining
- Basic Training and Patrol, Missouri and Colorado, U.S. Army
- Military Police Investigations, Ft. Leonard Wood, MO, U.S. Army
- Domestic Violence Intervention Training, U.S. Army
- Warrior Leader Course (First Line Supervisor Course), U.S. Army
- Sexual Harassment/Assault Response Prevention & Equal Opportunity, U.S. Army
Technicalcompetencies
Microsoft Office Suite 365, SharePoint, Adobe, Google Suite, Yardi, Concur, Oracle, Monday, Mac, Microsoft Windows
Educationcertifications
- Bachelor of Business Administration (B.B.A.) Acquisition and Contract Management, Strayer University
- Six Sigma Certification (White Belt), 03/01/23
- Business Consultant, 06/01/20
Key Qualifications
- Highly Skilled | Proven record of accomplishment for collaborating with multi-dimensional teams in high-pressure, high-tempo environments producing on schedule and within required deliverables.
- Strengths | Thrives in both independent and collaborative work environments. Skilled at developing and cultivating key relationships and establishing effective collaborations.
- Motivated Learner | Demonstrated ability to assimilate innovative ideas, concepts, methods, and technologies. Dedicated and innovative team builder with a superior work ethic.
- Training and Development | Demonstrated the ability to assimilate innovative ideas, methods, and technologies. Dedicated and innovative team builder with a supervisory work ethic.
- Organizational Leadership | Outstanding cross-functional partner, consensus builder, and thoughtful leader in driving transformation and spearheading business activities; a reputation for establishing cultures of excellence and inspiring diversified groups of 200+.
- Strategic Planner | Developed tools, processes, and systems to improve the efficiency of the operations. Provided elite leadership across joint, interagency, intergovernmental, and multinational realms.
- Event Planning and Execute | Planned, and executed corporate events, military balls, and statewide virtual field days.
References
References available upon request.
Timeline
Office Manager
American Homes for Rent
05.2023 - Current
Administrative Assistant
Wesley Community Development
04.2022 - 05.2023
Executive Assistant
Veterans Health Administration
09.2019 - 02.2020
Program Support Assistant
Veterans Health Administration
08.2017 - 02.2020
Executive Assistant
W.O.W (Woman tO Woman Non-profit)
01.2012 - 02.2020
Military Police/Team Leader
01.2001 - 12.2008
Bachelor of Business Administration (B.B.A.) - Acquisition and Contract Management
Strayer University
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