Over 15 years of telecom experience with AT&T, focusing on strategic planning and collaboration with key partners. Proven track record in delivering impactful presentations and managing executive communications to support business initiatives. Skilled in enhancing operational efficiency through data analysis and fostering strong interdepartmental relationships. Recognized for high productivity and effective problem-solving in complex environments, ensuring seamless operations and informed decision-making.
Led Fiber Project for National Business Advisory Council, selected based on strategic contributions.
Spearheaded cross-functional team to integrate platforms, reducing national cancellation rates.
Achieved new sales revenue of 98.26% and fiber ports at 103.67% in 2020.
Designed and implemented tailored training program for new hires, accelerating attainment by two months.
Executed special projects including staffing solutions and custom Salesforce dashboards for AVP.
Enhanced coaching techniques for remote team, expanding from six to 12 account managers.
Promoted 85% of team members within 13 months, demonstrating strong leadership effectiveness.
Recognized as top sales manager by senior vice president within organization.