Angela Custer
Hyde Park,PA
Summary
Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in [Software] and [Software].
Overview
28
28
years of professional experience
Work History
Administrative coordinator
Intelecural Properties, Kop-Coat, Inc
Harmarville, PA
06.2019 - Current
- Developed database to house patent, trademark and building code status updates and important details, as well as all correspondence and documentation
- Maintain database and documentation on a daily basis
- Liaison between Attorney and Building Code Officials for action items.
Regulatory Administrative Coordinator
Kop-Coat, Inc
Harmarville, PA
01.2013 - Current
- Prevented company from losing 57 product registrations with the US EPA and over 1,200 registrations with State agencies with no working knowledge of registrations
- Established efficient workflow processes and implemented modifications to improve overall effectiveness of product registration from the ground up
- Produce high-quality documents, spreadsheets, forms and applications for Government agencies
- Keep physical files and digitized records organized for easy updating and retrieval
- Maintain all product registrations yearly while evaluating the need for them
- Register new products utilizing the appropriate guidelines for each agency
- Created label template to unify all product labels
- Create and update over 250 product labels
- Facilitate sub-registration contracts with suppliers
- Work closely with EH&S Department to maintain State, Federal and International compliance
- Assist with oversees regulatory responsibilities as needed.
Quality System Manager/Lead Internal Auditor
Kop-Coat, Inc
Harmarville, PA
06.2009 - Current
- Ensure company stays compliant with ISO 9001:2015 certification
- Train new internal auditors to conduct risk-based thinking audits
- Schedule and manage internal audits to verify compliance with procedures
- Present all non-compliance issues to the Management Team to facilitate improved processes
- Track corrective action reports and confirm closure of corrective actions to demonstrate adherence to quality standards
- Developed Total Quality Management program to compliment ISO
- Create SOP process flow charts from written processes and interviewing co-workers
- Maintain all controlled documents and databases on SharePoint
- Improved quality processes for increased efficiency and effectiveness
- Coordinate and conduct all Quality Management System training.
Secretary/Office Manager
Kop-Coat, Inc
Harmarville, PA
11.2007 - 06.2013
- Supported Executive Team and office staff of fifteen people
- Helped customers on a daily basis with various needs
- Coordinated company-wide meetings and events
- Managed executive calendars to coordinate meetings and appointments
- Organized international and domestic travel arrangements for entire staff
- Maintained adequate inventory of lab and office supplies
- Created, finalized, and distributed controlled documentation and correspondence while following quality assurance procedures
- Developed standard operating procedures for administrative duties
- Updated and maintained computer and physical filing systems
- Kept office organized and running efficiently
- Communicated with management to report incidents or conduct violations
- Participated in hiring and onboarding of staff
- Compared vendor prices and negotiated for optimal savings
- Controlled and balanced petty cash
- Coded all invoices appropriately and approved for payment
- Oversaw shipping responsibilities, including hazardous shipping.
Education
Associate Degree - Specialized Business
New Kensington Commercial School
Skills
- Microsoft Office Suite
- Decision Making
- Complex Problem Solving
- Schedule Coordination
- Report Preparation and Analysis
- Attention to Detail
- Diligent Follow Through
- Verbal and Written Communication
- Honesty and Integrity
- Meeting Coordination and Support
- Adaptable and Resilient
- Documentation and Recordkeeping
- Multitasking and Prioritization
Timeline
Administrative coordinator
Intelecural Properties, Kop-Coat, Inc
06.2019 - Current
Regulatory Administrative Coordinator
Kop-Coat, Inc
01.2013 - Current
Quality System Manager/Lead Internal Auditor
Kop-Coat, Inc
06.2009 - Current
Secretary/Office Manager
Kop-Coat, Inc
11.2007 - 06.2013
Associate Degree - Specialized Business
New Kensington Commercial School
Similar Profiles
Shaneka ColemanShaneka Coleman
Medical Assistant at Einstein Physicians Family Practice Associates of KOP/ Einstein Multi-Specialty Suite CollegevilleMedical Assistant at Einstein Physicians Family Practice Associates of KOP/ Einstein Multi-Specialty Suite Collegeville
HAPPY NESTER NTANDAHAPPY NESTER NTANDA
Bookings Co-ordinator at Spion Kop LodgeBookings Co-ordinator at Spion Kop Lodge
Lydia KirklandLydia Kirkland
Community Leader/Volunteer at Houston Academy PTO VP, KOP SecretaryCommunity Leader/Volunteer at Houston Academy PTO VP, KOP Secretary