Angela Cutler
Certified Travel Consultant
Surf City,NC
Summary
Seasoned travel agent with solid background in crafting memorable, cost-effective travel experiences tailored to client needs. Skilled in itinerary planning, booking systems, and customer service, ensuring smooth travel arrangements from start to finish. Proven ability to negotiate with vendors for the best deals and resolve unforeseen issues swiftly, enhancing customer satisfaction and repeat business. Contributed to significant growth in customer base through personalized service and expert travel advice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Travel Consultant
Expedia Cruises Air Land And Sea Vacations
Chattanooga, TN
08.2016 - Current
- Developed personalized travel itineraries based on clients' preferences and budget.
- Utilized GDS systems efficiently for booking and confirming travel plans.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
- Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
- Maintained updated knowledge through continuing education and advanced training.
- Stayed informed of emerging travel trends and technologies to enhance service delivery.
- Conducted travel seminars and presentations to educate clients on new destinations and travel tips.
- Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Education
Certified Travel Agent - Tourism And Travel Management
Travel Agents International
Jacksonville NC05-1996
Surgical Technology - Operating Room Nurse
Coastal Carolina Community College
Jacksonville, NC06-1991
Skills
- Luxury Travel Consultant
- Organization and time management
- Attention to detail
- Cruise Specialist
- Verbal communication
- Excellent customer service skills
- Sales Management
- Computer skills
- Dependable and responsible
- Collaborator and team player
- Cultural awareness
- Flexible and adaptable
- Multitasker
- Relationship building
Affiliations
Previous staff member as a Mission Pastor of our church and a Missions Intern at our present church.
Founder and President of a non-profit organization called, "A Place For Grace Ministries ."
International and domestic Missionary
Certification
- Certified Travel Consultant 1996
- Flight Attendant School completed and certified
Languages
English
Native/ Bilingual
Custom Section
- Before entering the travel Industry, I was a Surgical Tech in the operating room assisting doctors in surgery as well as delivering babies in labor & delivery
- Experience as a station Agent for an airline
- Experience as a Flight Attendant
- Office Manager of a travel agency
- All the above was before 2012
References
References available upon request.
Timeline
Travel Consultant
Expedia Cruises Air Land And Sea Vacations
08.2016 - Current
- Certified Travel Consultant 1996
- Flight Attendant School completed and certified
Certified Travel Agent - Tourism And Travel Management
Travel Agents International
Surgical Technology - Operating Room Nurse
Coastal Carolina Community College
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