ANGELA DARST
Procurement
Benton,IL
Summary
Seasoned professional with 17 years of experience in procurement, healthcare claims, sales, management, and customer service. Known for driving results through team leadership, operational efficiency improvements, and fostering lasting client and vendor partnerships. Skilled in claims processing, procurement strategy development, inventory management, and ensuring compliance with industry regulations. Valued for sharp analytical abilities, flexibility in adapting to change, and unwavering dedication to operational excellence.
Overview
21
21
years of professional experience
Work History
Senior Procurement Specialist
Deployed Services
07.2023 - 04.2025
- Managed strategic sourcing operations, supporting Senior Management with procurement strategies and supplier performance oversight.
- Reviewed agreements and negotiated pricing and purchase terms with suppliers and vendors.
- Supported site operations by ensuring vendor compliance with contractual obligations.
- Achieved cost savings through volume discounts and pre-negotiated contracts.
GHA Technical Claims Specialist I
WPS Health Solutions
04.2020 - 07.2023
- Analyzed system issues and referrals, providing resolutions or escalating as needed.
- Conducted release testing for the Fraud Prevention Service to ensure software readiness.
- Implemented CMS Change Requests, including code updates, documentation, and validation testing.
- Oversaw annual profile builds and maintained claims system integrity.
- Previous Roles at WPS Health Solutions
- GHA Claims Representative II, East Claims Processor, VA Claims Processor / Subject Matter Expert
Restaurant Manager
Chili's Grill & Bar
06.2017 - 04.2020
- Directed daily operations of a high-volume restaurant with 40+ staff members.
- Managed inventory, purchasing, staffing, scheduling, and financial reporting.
- Recruited, trained, and developed new team members to ensure quality service and team cohesion.
- Promoted a positive workplace culture and upheld a high standard of guest satisfaction.
Sales and Marketing Representative
Alpha Home Healthcare
03.2016 - 03.2017
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Stayed up-to-date with industry trends to position company as market leader.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Car Salesperson
Volkswagen of Marion
01.2014 - 09.2015
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Car Salesperson
Ike Honda
10.2012 - 01.2014
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
- Consistently adhered to company guidelines regarding ethical selling practices.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
Bartender and Server
Chili's Bar and Grill
04.2004 - 10.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate in arts - undefined
Rend Lake College
05.2009
Skills
- Procurement process improvement
- Supplier relationship management
- Supply chain optimization
- Strategic sourcing
- E-procurement systems
- Ethical sourcing
- Purchasing strategy development
- Cost reduction strategies
- Supplier management
- New vendor setup
- Performance improvement
- Price negotiation
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
Timeline
Senior Procurement Specialist
Deployed Services
07.2023 - 04.2025
GHA Technical Claims Specialist I
WPS Health Solutions
04.2020 - 07.2023
Restaurant Manager
Chili's Grill & Bar
06.2017 - 04.2020
Sales and Marketing Representative
Alpha Home Healthcare
03.2016 - 03.2017
Car Salesperson
Volkswagen of Marion
01.2014 - 09.2015
Car Salesperson
Ike Honda
10.2012 - 01.2014
Bartender and Server
Chili's Bar and Grill
04.2004 - 10.2012
Associate in arts - undefined
Rend Lake College
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