Angela Davis
Bridgeport
Summary
Dynamic administrative professional with a proven track record at NEMG Cardiology, excelling in error reduction through meticulous attention to detail. Skilled in staff supervision and fostering teamwork, I effectively managed communication and maintained confidentiality, enhancing office efficiency and client satisfaction. Adept at multitasking and prioritizing workloads to meet deadlines.
Overview
27
27
years of professional experience
Work History
Practice Administrative Lead
NEMG Cardiology
02.2023 - Current
- Reduced errors in documentation by implementing meticulous proofreading and quality control measures.
- Maintained a high level of confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Served as a liaison between departments to facilitate efficient communication channels.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
PAA
NEMG Westport Family Medicine
06.2021 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected patient copays, processed transactions and updated relevant records.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Secretary
Intergrated Dermatology (formerly Moss & Maiocco.)
11.1997 - 06.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Certificate - Medical Secretarial
Butler Business School
Bridgeport10-1992
Skills
- Account reconciliation
- Attention to detail
- Multitasking
- Excellent communication
- Telephone and email etiquette
- Invoice processing
- Staff supervision
- Professional and mature
- Workload prioritization
- Relationship building
- Deadline oriented
- Teamwork
Timeline
Practice Administrative Lead
NEMG Cardiology
02.2023 - Current
PAA
NEMG Westport Family Medicine
06.2021 - 02.2023
Secretary
Intergrated Dermatology (formerly Moss & Maiocco.)
11.1997 - 06.2021
Certificate - Medical Secretarial
Butler Business School
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