Angela DeKraker

Global Air Lead; Responsible for developing Air Work Processes (WP), establishing metrics, overseeing training, and defining roles and responsibilities.

• Identified gaps in invoicing work processes resulting in the recovery of $4MM from Freight Forwarders in Q1 2023.
• Collaborating with DHL to implement Freight Cost Management (FCM) initiatives aimed at cost improvements.
• Partnering with DHL leadership to promote work process enhancements, drive value creation, and explore sustainability options.
• Developed and launched a Rate Calculator for Air Shipments to improve cost estimation accuracy in 2021.
• Modified the "Do Not Stack" process in partnership with NAA/Europe, yielding air shipment cost savings in 2021/2022.
• Led a project that achieved $3.5MM in logistics cost savings in 2019.
• Oversaw the implementation of a new Freight Forwarder during 2018–2019.

Marine Packed Cargo (MPC)/Air Visibility Lead; Enhance our current integration with freight forwarders and Incorporate visibility milestones within SAP to enhance tracking and project transparency

• Successfully implemented our ocean freight forwarders track and trace platforms
• Collaborated with the Dow Digital Fulfillment Center (DFC) to develop and implement Dow.com for MPC & Air
• Coordinated with primary ocean freight forwarders to improve data quality and ensure accurate, timely data in ECC
• Partnered with ocean freight forwarders to develop comprehensive Data Quality dashboards
• Led multiple proof of concept (POC) to enhance visibility of MPC shipments
• Explored the use of Blockchain technology and related POCs

Lead and support Marine Packed Cargo (MPC) Projects to improve OTD; work towards global work processes

• Co-led the Global Change Order Process.
• Led the Global Available to Promise (ATP) Assessment.
• Directed the Global Route Project to improve On-Time Delivery (OTD), contributing to an 18% increase in MPC OTD globally and a 32% increase for NAA exports.
• Led the Global Clean Order Review (COR) Elimination Project, identifying cost savings of over $500,000 through rework reduction and reallocating 6 FTEs globally from BPSC.
• Provided support for the STO Order Entry and Cycle Time Project.
• Assisted with NAA COVID updates during 2020.
• Supported the implementation of MPC Amplify 2.0.

• Led 20 schedulers, assigning clear responsibilities to achieve business targets in the short to mid-term.
• Translated business goals into scheduling objectives and guided the team to meet scorecard metrics.
• Drove functional excellence within the team and across the business.
• Coached and mentored the scheduling team, supporting employee development.
• Ensured use of standardized tools to deliver MET and reduce risk.
• Served as Business Liaison for corporate initiatives like Order to Cash and NEA, identifying system/tool limitations that could interrupt operations.
• Collaborated on business challenges, identified opportunities, and partnered with leaders to implement improvements.

• Coordinate with BPSC Focal Points and Operations Managers to communicate ongoing activities, confirm that all towers are informed of their responsibilities, assess support requirements, and either provide assistance or identify appropriate resources as needed.
• Ensure all employees have completed role mapping, users have assigned training curriculums in MyLearning, and both Super Users and UAT Participants are identified and communicated to relevant Functions.
• Collaborate with Functions to address capacity requirements throughout the Go Live process.
• Participated in Solution Fit, Product Testing, and UAT
• Selected SuperUsers and UAT participants
• Coordinated with BILs to resolve BPSC/Business conflicts
• Collaborated with Training Lead to assign and upload user training in MyLearning
• Delivered UAT and End User Training for BPSC Schedulers
• Identified scheduling gaps between R2 and ECC for BPSC Schedulers
• Prepared Cutover requirements for STO and Inventory Validation
• Completed Go Live tasks promptly and provided daily ECC support to BPSC schedulers

• Led and facilitated Sales & Operations Planning (S&OP) teams and processes for business functions.
• Managed NAA planning models, providing technical expertise and ensuring effective use of information technology.
• Built scenarios related to production and supply chain capabilities and constraints.
• Developed, communicated, and implemented both tactical and strategic plans, including contingency plans for demand management and product allocation to customers and downstream operations or joint ventures when demand exceeded supply.
• Compiled supply-demand balances, inventory estimates, and other relevant data for use in business teams and corporate reporting.
• Contributed input to and participated as needed in the S&OP process for upstream and downstream businesses and joint ventures.
• Addressed supply-demand challenges arising from competing priorities and growth initiatives.
• Collaborated across functions to support performance improvement efforts.
• Monitored key performance indicators and supply chain data to identify opportunities for improvement.
• Participated in and provided guidance for LEAN initiatives to improve performance and reduce costs.
• Identified risk mitigation plans to address potential failure modes, through enhanced operational discipline or implementation of detection methods.

• Developed method of identifying “target” suppliers and production of weekly priority ranking list
• Generation and provision of tools to engage target suppliers
• Creation of escalation process and timing to exit target suppliers from Supplier Improvement Process
• Produced Scorecard for engaged supplier; SCL/SCS to use as a tool when working with suppliers
• Responsible for tracking and reporting results of Supplier Improvement Process to Senior GMSPO Leadership
• Maintenance & identification of root cause analysis for Top 250 UCO’s (Unshipped Customer Orders) & publication of report results to Senior GMSPO Leadership
• Lead Supply Chain Leaders –responsible for 4 Managers (approx. 20-30 employees)
• Traveled to Czech Republic in order to train Schneider Associates on how to communicate with Suppliers in the US, Mexico and Canada
• Multiple Supply Chain positions 2004 - 2006

· Engineering Change Request/Notification Coordinator, July 2000 – May 2004

o Manage Blueprints and revisions, BOM’s and material revisions being used in manufacturing

· Technical Team Leader (Production), March 2000 – July 2000

· Process Engineer Intern (Mechanical, Electrical, Industrial & Process Engineering duties), February 1998 – March 2000