Angela Del Gaudio
Summary
Highly efficient Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Responsible employee, proficient in completing tasks and managing time properly. Passionate and motivated with a drive for excellence. Retains mental stamina to accomplish multiple tasks with favorable results despite deadline pressure, constantly demonstrating an ability to rise to any challenge.
Overview
28
28
years of professional experience
1
1
Certification
Work History
MCFIMIS Clerk
Sodexo
11.2023 - Current
- Utilities strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacts with customers by phone, email, or in-person to provide information.
- Reduces errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improves customer satisfaction by promptly answering inquiries and providing accurate information.
- Provides quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintains filing system and organized customer documents for easy retrieval of information.
- Maintains a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Verifies transactions, product orders and shipping dates and entered information into databases and reports.
- Processes documents and materials to disseminate information to appropriate parties.
- Strengthens relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
- Utilizes office management software to record and track customer information.
Stock Worker and Receiver
Sodexo
08.2022 - 11.2023
- Verifies and keeps records on incoming and outgoing shipments
- Prepares items for shipment
- Receives, lifts, moves, stores, issues, counts, sorts, weighs, and verifies items on requisitions or invoices
- Receives and processes a wider variety of incoming freight, including stationery supplies, chemicals, electronic equipment, and other materials across perimeter buildings and according to priority
- Compares incoming and outgoing shipments to bills of lading, invoices, orders, or other records to verify information
- Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shippers to rectify damages and shortages
- Fills orders, issues supplies from stock and rotates stock to ensure freshness FIFO
- Assembles and delivers equipment such as glassware carts, utilizes in-house inventory tracking systems
- Prepares assets for distribution, including transportation and storage
- Returns damaged items or other items to vendors that do not meet Sodexo specifications
- Maintains cleanliness and orderliness of storage areas by sweeping and mopping
- Provides security for all stock in the storeroom and/or refrigerator/freezer.
Rural Carrier Associate
United States Postal Service
04.2021 - 06.2022
- Obtains signed receipts for registered, certified, and insured mail, collects associated charges, and completes any necessary paperwork
- Sorts mail for delivery, arranging it in delivery sequence
- Delivers mail to residences along specified routes by driving LLV mail trucks
- Returns to the post office with mail collected from homes, businesses, and public mailboxes
- Routes mail to correct destinations
- Turns in money and receipts collected along mail routes
- Keeps detailed records of attempted and missed deliveries
- Extremely organized and can execute assignments with a team or work independently
- Delivers mail and parcels on assigned route
- Sorts mail into route case
- Delivers express mail in a timely manner
- Provided quality customer service daily
- Daily vehicle checks, responsible for keeping vehicles clean and adhere to a preventative maintenance schedule.
Payroll Specialist
Varies Companies
02.1996 - 07.2020
- Verified and maintained all exempt and non-exempt employee records
- Prepared 401K spreadsheets and wire transfer requests
- Monitored and audited company accruals
- Maintained employee banking and tax filing information with accuracy and confidentiality
- Prepared and uploaded weekly and biweekly electronic direct deposit and positive pay files
- Assisted with auditing and responding to company accountants
- Processed various garnishments, including child support, bankruptcies and tax levies
- Assured the proper processing of fixed and voluntary deductions
- Entered current time sheets and manually calculated previous pay period time sheets
- Expedited manual checks daily for all terminated employees and all other discrepancies
- Researched topics and completed due diligence to resolve issues in a timely manner.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Collaborated with human resources, accountings and other departments to confirm payroll accuracy.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
- Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
- Strengthened internal controls by developing and implementing comprehensive payroll policies and procedures.
- Streamlined payroll processing by implementing an automated timekeeping system.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
- Optimized workflow processes within the department to improve overall productivity while maintaining quality standards.
- Assisted management in developing and tracking payroll budgets.
- Provided detailed cost analysis reports to management highlighting areas of potential savings within the company's compensation structure.
- Completed payroll accurately and timely to meet employee expectations.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Processed timecards and payroll data for team of employees.
- Generated reports to track employee time and attendance.
- Maintained confidentiality of employee records and payroll information.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Processed manual checks for employees in accordance with company policies.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Coordinated resolution of payroll discrepancies.
- Managed and updated employee benefits information.
- Assisted with recruitment and onboarding of new employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Developed and implemented payroll procedures to streamline workflow.
Fulfillment Center Associate (FCA)
Amazon
06.2022 - 07.2022
- Deciphered work orders, located merchandise in the storage areas, picked and packed the orders in correct manner, lifted and moved heavy items, operated pallet jacks, cherry pickers, and walkie-riders; checked to make sure items were in good condition, and arranged all incoming shipments in designated storage areas
- Loaded and unloaded merchandise from trucks, packing items for shipment, making sure all packages are labeled and correct, arranging incoming deliveries
- Located and removed merchandise from shelves
- Picked customer orders on all levels of a multi-level mezzanine, sorted packed, shipped customer orders, and troubleshooted problems to resolution
- Checked product on inbound / outbound to ensure that items and quantities are correct and that there was no damage
- Assisted in cycle counts and physical inventories
- Safely and efficiently box/package customer products converted from raw material to ship-able goods utilizing box taper machines and manual packaging methods
- Adhered to strict safety, quality, and production standards
- Worked with and around moving mechanical parts.
Education
GED -
Richland High School
Orange, CA08.1989
Skills
- Judgment
- Decision Making
- Critical thinking
- Strong work ethic
- Responsible
- Reliable
- Organized
- Customer service
- Patience
- Reconciliation
- Payroll Auditing
- Recordkeeping
- Daily Payroll Operations
- Time Sheets Computation
- Check Processing
- Attendance Processing
- Complaint Processing
- Task Prioritization
- Customer Satisfaction
- Telephone Etiquette
- Administrative Support
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- Relationship Building
- File Maintenance
- Document Management
- Database Management
- Research
- Quality Control
- Basic accounting
- Mail handling
- Quality Management
- Schedule and calendar management
- Typing Speed
- File and database management
- Proofreading
- Record preparation
- Operations Support
- Attention to Detail
- Customer Communication
- Problem-Solving
- Flexible and Adaptable
- Microsoft Office
- Data Entry
- Professional and mature
- Creative Thinking
- Record Sorting and Filing
- Team Collaboration
- Document Typing and Formatting
- Records Maintenance
- Document Review
- Inventory Assessment
- Data Entry and 10-Key
Certification
Basic Life Support, BLS, 2021
Timeline
MCFIMIS Clerk
Sodexo
11.2023 - Current
Stock Worker and Receiver
Sodexo
08.2022 - 11.2023
Fulfillment Center Associate (FCA)
Amazon
06.2022 - 07.2022
Rural Carrier Associate
United States Postal Service
04.2021 - 06.2022
Payroll Specialist
Varies Companies
02.1996 - 07.2020
GED -
Richland High School