Angela Denney
Insurance Claims Processor
Tempe,AZ
Summary
Hard-working professional with 10+ years of experience and proven knowledge of data collection and analysis, electronic claims processing, educating others, verbal and written communication and building relationships. Aiming to leverage personal skills to successfully fill the Broker Support Associate position.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Insurance Claims Processor
Oscar Health
Tempe, AZ
11.2019 - Current
- Establish in-house expertise on all Insurance operations-related matters to answer questions regarding flow of work through systems of Insurance Operations.
- Support Insurance Ops team by identifying issues and presenting resolutions.
- Take ownership of monitoring, tracking, and checking status of health of all work in progress issues.
- Manage escalation and resolution processes with vendors to ensure appropriate turnaround times.
- Contribute to team-wide goals to improve processes and integrate additional functions into daily operations.
- Form relationships with all collaborators.
- Process an average of 115 claims per day.
Director of First Impression
Re/Max
Tempe, AZ
04.2019 - 11.2019
- Direct average of 50 incoming calls to appropriate destinations.
- Verify all commission amounts were correct and entered into systems.
- Process checks for direct deposit and cut direct paychecks for agents.
- Assured that documentation received from agents were correct, signed, and dated.
Case Manager
Mckesson/Remax
Tempe, AZ
10.2018 - 04.2019
- Verified eligibility for medication based on patient's insurance plan.
- Generated benefit summaries, and obtained prior authorization for services.
- Thrived to proved outstanding customer service and built rapport with patients.
- Managed over 50 customer / Provider calls per day.
Life Coach / Aromatherapist
Self
Tempe, AZ
06.2013 - 10.2018
- Started personal business creating essential oil blends for individual needs and ailments.
- Assess personal blends by evaluating client's health-related issue(s) and determining any allergies to create perfect individual blends.
- Build client relations and trust by continuing to connect and follow up.
- Build referrals and self-marketing.
- Coach women around their insecurities.
Education
Associate of Science - Holistic Healthcare
Southwest Institute Of Healing Arts
Tempe, AZ 11.2010 - 05.2013
Skills
JIRAundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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painting, writing, and jewelry making.
In my spare time I enjoy oil painting and have created a small collection. I also enjoy writing and journaling. For my own personal use and for a little extra income, I make jewelry.
Quote
Your thoughts have legs. They go out and find themself and bring them back to you.
Unknown
Timeline
Insurance Claims Processor
Oscar Health
11.2019 - Current
Director of First Impression
Re/Max
04.2019 - 11.2019
Case Manager
Mckesson/Remax
10.2018 - 04.2019
Life Coach / Aromatherapist
Self
06.2013 - 10.2018
Associate of Science - Holistic Healthcare
Southwest Institute Of Healing Arts
11.2010 - 05.2013
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