Summary
Overview
Work History
Education
Skills
Timeline
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Angela Dennis

Phoenix,AZ

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Previously worked at Red Mountain Weight Loss starting out as a Medical Assistant with promotions to Medical Assistant Trainer, Team Lead and AGM.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Red Mountain Weight Loss
08.2019 - 02.2024
  • Collaborated with other departments to establish productive and timely completion of projects.
  • Managed day-to-day operations, ensuring high level of 5 star customer service and patient satisfaction.
  • Resolved patient problems in a timely manner with an emphasis on maintaining positive encouragement.
  • Acknowledged outstanding staff performance to boost company morale and productivity.
  • Actively participated in meetings with senior management teams; offered constructive ideas for process improvements.
  • Prepared staff work roles for the week and assigned specific duties.
  • Monitored daily operations of various departments; developed action plans when necessary.
  • Supervised a team of 15+ employees in a Telemedicine call center.
  • Before my promotion I worked in location at one of our busiest locations that was both a Medical Weight Loss Clinic as well as a Med Spa.
  • Worked with POS systems, handling cash deposits, scheduling and chart prep for Aestheticians.

Culinary Food Specialist/US Soldier

United States Army
06.2013 - 12.2014
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.
  • Coordinated with team members to prepare orders on time.
  • Ensured mission success with diligent planning, coordination, and execution of various tasks.
  • Maintained required level of proficiency in use of firearms.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.

Education

Diploma - Medical Assisting

Lake Superior College
Duluth, MN
05.2019

Skills

  • Records Organization and Management
  • Decision-Making
  • Hiring and Onboarding
  • Customer Service Management
  • Employee Development
  • Process Improvements
  • Training and development background
  • Sales Tracking
  • Scheduling
  • Operations Management

Timeline

Assistant General Manager

Red Mountain Weight Loss
08.2019 - 02.2024

Culinary Food Specialist/US Soldier

United States Army
06.2013 - 12.2014

Diploma - Medical Assisting

Lake Superior College

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Angela Dennis