Compassionate Medical Social Worker experienced in healthcare settings, specializing in patient advocacy and resource coordination. Achieved optimal patient care by implementing comprehensive care plans that address medical and psychosocial needs through effective crisis intervention and case management. Focused on fostering collaboration within healthcare teams and adapting to changing circumstances to deliver impactful support.
Work History
Medical Social Worker (Per Diem)
2 Years 3 Months
Loma Linda University Medical Center | 07.2024 - Current
Able to use computer, printer, and software programs necessary to the position; operate/troubleshoot basic office equipment; type 30 WPM without errors. Related and communicated positively and professionally with patients and staff; comforted patients during trauma events and maintained composure under pressure; led and collaborated with teams while following policies. Managed complex interpersonal relations with patients and staff effectively. Read, wrote legibly, and communicated effectively in English in person, in writing, and on the telephone; thought critically and worked independently with minimal supervision; organized and prioritized multiple assignments while problem-solving and paying close attention to detail. Works independently without direct supervision. Able to distinguish colors as necessary; write, hear, read and speak sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with workplace; see adequately to read computer screens and written documents necessary to the position.
Conducted psychosocial assessments to identify patient needs, support systems, and discharge barriers.
Coordinated discharge planning with interdisciplinary teams to ensure safe, timely transitions of care.
Provided crisis intervention and emotional support for patients and families during complex hospitalizations.
Pre-Licensed Clinical Therapist I
2 Years 8 Months
San Bernardino County Department of Behavioral Health | 02.2024 - Current
Engage in a specialized program called Innovative Remote Onsite Assistance Delivery (InnRoads), to address the rising homeless population throughout the San Bernardino County. Collaborate with the Coast Team to address 5150 crisis cases and support the Hope Team in providing temporary placements for the unsheltered population. Provide psycho-social assessment, depression screening, and homeless assessments to the clients. Complete the Suicide Risk assessment for at-risk clients. Interview clients to assess resources needed in the areas of housing, financial assistance, extended-care facility placement, transportation, home help, support groups, respite, day healthcare, day treatment programs, legal aid, and other services. Delivered therapy, completed clinical reminders, encounters, and progress notes for each client encounter. Coordinate and oversee the process for placement into community nursing homes, rehabilitation programs, substance-abuse programs, emergency shelters, board and care facilities, homeless transitional housing programs, and community program locations. Supported clients in securing and maintaining permanent housing in their desired locations. Assist clients with identified psychosocial needs, patient/family resistance, or complex problems. Updated and maintained resource files for community needs, including transportation, meal programs, housing, adult daycare, support groups, and social services. Completed incident reports, inquiries, and controlled correspondences with guidance from the designated social work lead. Collaborate with a diverse team that includes public health nurses, drug and alcohol counselors, deputy police officers, and adult protective services. Selected as a pre-licensed clinical therapist to work with the Federal Emergency Management Agency (FEMA) on disaster recovery efforts.
Conducted clinical assessments, diagnosed behavioral health conditions, and developed individualized treatment plans.
Provided crisis intervention, risk assessments, and safety planning for high-acuity clients.
Documented progress notes, treatment updates, and service authorizations in electronic health records.
Professional Monitored for ADA Monitored Visitation Services
13 Years 7 Months
Private Practice | 03.2013 - Current
Supervised visits for dependency court and family superior court, ensuring child safety and compliance with court mandates. Monitored visits for probate court cases (legal guardianship/adoption), facilitating positive interactions between children and guardians. Received cases from judges, attorneys, and therapists. While supervised visitation, I am a neutral third-party person observing a visit between a child and parent. Generated detailed reports after each visit, documenting observations to support families and inform future court decisions.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Social Services Practitioner III
10 Months
County of Riverside Department of Public Social Services | 12.2019 - 10.2020
Interpret public social service rules, regulations, and policies to clients and the public. Frequently conduct home visits, away from the home office, which may include long distances in order to carry out service plans, observe, drug testing, and assess client needs, and provide information and social work services. Carry a caseload of the more difficult types of social service cases with social or family problems or environmental forces adversely affecting family life; assess client's problems and developed treatment plans. Completed case studies to assess problems and determine appropriate treatment methods; developed intensive long- or short-term treatment plans to enhance individual or family functioning. Executed highly skilled functions in counseling, protective services, medical social work, family services, community organization, and adoptive services, ensuring comprehensive support for clients. Investigated and provided services to clients facing physical or emotional welfare issues, including neglect, abuse, and behavioral problems. Maintain casework records and prepared reports and correspondences.
Assessed client needs and determined eligibility for public assistance programs.
Interviewed applicants to gather documentation and verify case information.
Interpreted program regulations to support accurate benefit determinations.
Political Science Instructor
3 Months
California Baptist University | 06.2014 - 09.2014
Delivered Leadership Management course to graduate students, enhancing their skills as public sector employees. Actively engaged with the tool Blackboard and taught in a (Hybrid-Tool) for students to have access to school work. Develop an instructional plan (known as a syllabus) for the course and ensure that it meets college and department standards. Lecture and Plan lessons and assignments. Assess students' progress by grading assignments, papers, exams, and other work. Review methods and teaching materials and make recommendations for improvement. Contributed to the creation of an environment that promoted growth, equality, and freedom of speech.
Developed political science curricula aligned with departmental objectives and liberal arts learning outcomes.
Taught undergraduate courses in American government, comparative politics, and international relations with clear, structured instruction.
Assessed student performance through exams, research papers, and class discussions to ensure accurate academic evaluation.
Social Worker
18 Years 6 Months
County of Los Angeles Department of Children and Family Services | 02.1995 - 08.2013
Referred clients to community medical, emotional, economic, and social support organizations, advocating for and assisting clients in obtaining essential services. Provides crisis intervention to include responding to emergency calls; reports instances of neglect or abuse to the appropriate authorities; utilizes appropriate controls for individuals who may be aggressive, combative or hostile by following established protocols and policies. Modify treatment plans to comply with changes in clients' status, drug testing, monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan and identify environmental impediments to client or patient progress through interviews and review of patient records. Have an understanding of the principles of mental health, abnormal psychology, child, adolescent development, community organization services of public and private health and welfare agencies. Complete case studies for the purpose of assessing problems and determining appropriate types and methods of treatment; develop intensive long or short-term treatment plans to improve or restore individual or family functioning. Conducted frequent home visits to implement service plans, assess client needs, and deliver information and social work services, often traveling long distances to reach clients. Function at a highly skilled level in such areas as counseling, protective services, medical social work, family services, community organization, and adoptive services. Investigated and provided services to clients facing physical or emotional welfare issues; addressed cases of neglect, abuse, emotional or behavioral problems, and health conditions impacting family relationships and in-home care. Maintain casework records and prepared reports and correspondences. Interpret public social service rules, regulations, and policies to clients and the public.
Assessed child safety, family dynamics, and risk factors during home visits and referral investigations.
Interviewed children, parents, and collateral contacts to gather facts for dependency case decisions.
Developed case plans connecting families with counseling, housing, substance use, and reunification services.
Manager
4 Years 4 Months
Masonic Homes at Covina | 09.1990 - 01.1995
Management position overseeing 34 children Assist in administering the facility for the senior and children’s population once a month. Generated monthly reports for the Residential Administrator and the Board of Trustees. Knowledge of principles and techniques with particular reference to children and adolescents, family dysfunction, behavioral/social aspects of mental and emotional disturbance. Have an understanding of the principles of mental health, abnormal psychology, child, adolescent development, community organization services of public and private health and welfare agencies. Is able to grasp accurate social data, record it systematically, write clear, accurate and concise reports and interpret previous reports in a manner relevant to appropriate case management. Have the ability to supervise the enrollment and progress of children in a variety of programs and analyze situations accurately in order to be effective and to work in an interdisciplinary treatment team program is fundamental. Maintained a current understanding of the child’s ongoing medical, dental, and psychological problems. Supported, encouraged, and evaluated children’s physical and medical health.
Led daily operations supporting resident services, staffing coordination, and service quality across care departments.
Directed team schedules, assignments, and coverage to maintain consistent workflow and resident support.
Oversaw compliance with safety, licensing, and facility procedures to support regulated senior living operations.
Education
Master of Social Worker
Loma Linda University | 01-2023
Doctorate of Public Administration
University of La Verne | 01-2004
Master of Public Administration
University of La Verne | 01-1997
Bachelor in Social Work
California State University of Los Angeles | 01-1986
Skills
Professional Recognition
Family Support Services
Professional Networking
Certificate of appreciation
End-of-Life Care
Stress reduction techniques
Coping Strategies
Clinical documentation
Human trafficking awareness
Continental Who’s Who Award (2017)
Supervised Visitation Services Providers of California Association (2016)
National Association for Professional Women VIP Member (2016)
Trauma-Informed Care
Affiliations
CASVSP Supervised Visitation Services Providers
Certification
Associate Clinical Social Worker (ACSW) (License #118770) Valid Until 10-31-26
Awards
Continental Who’s Who Award (2017), Supervised Visitation Services Providers of California Association (2016), National Association for Professional Women VIP Member (2016), Certificate of Appreciation: 2025 December Adverse Weather Event
Timeline
Medical Social Worker (Per Diem)
Loma Linda University Medical Center
07.2024 - CurrentRead More
Pre-Licensed Clinical Therapist I
San Bernardino County Department of Behavioral Health
02.2024 - CurrentRead More
Social Services Practitioner III
County of Riverside Department of Public Social Services
12.2019 - 10.2020Read More
Political Science Instructor
California Baptist University
06.2014 - 09.2014Read More
Professional Monitored for ADA Monitored Visitation Services
Private Practice
03.2013 - CurrentRead More
Social Worker
County of Los Angeles Department of Children and Family Services