Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Devine

Reno,NV

Summary

Experienced Bartender with 10 years of experience in field. Improve team performance and grow bar sales through exceptional customer service and leadership skills.

Overview

15
15
years of professional experience

Work History

Lead Caterer/Special Events Bartender

Fig Tree Catering
Reno, Nevada
10.2024 - Current
  • Supervised kitchen staff to ensure timely food preparation and service delivery.
  • Led on-site catering teams for seamless event execution and guest satisfaction.
  • Trained new team members on food safety protocols and service standards.
  • Engaged with guests to deliver exceptional customer service and personalized recommendations.
  • Coordinated packing and transportation of catering items to event locations.
  • Directed setup of banquet tables, buffets, and food service areas.
  • Maintained cleanliness and organization of bar area during events.
  • Ensured compliance with health and safety regulations while serving alcoholic beverages.

Solar Energy Consultant

Construct Sun Solar
Reno, NV
05.2022 - 11.2024
  • Educated homeowners on solar energy benefits, including savings and environmental impacts.
  • Developed expertise in renewable energy and smart home products to enhance customer service.
  • Inspected homes and businesses to generate detailed quotes for solar installations.
  • Conducted consultations with prospects, sold solar energy programs, and processed customer enrollments.
  • Maintained appointment schedules with prospective and existing customers.
  • Prepared proposals, quotes, contracts, and presentations for client review.
  • Calculated solar resource availability and array production based on site conditions.
  • Promoted customer satisfaction by providing knowledgeable support and resolving issues.

Bartender

Verdi Gillhouse (Boomtown)
Verdi, NV
03.2023 - 10.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Maintained tidiness and organization throughout bar area.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Bar Manager

Gold Ranch Casino
Verdi, NV
09.2021 - 12.2021
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Restocked beer and liquor regularly and after special events.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Monitored patron alcohol consumption to encourage safety.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Poured wine, beer and cocktails for patrons.

Bartender

Dotty's Casino
Reno, NV
12.2010 - 12.2020
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Kept supplies stored in proper locations according to health code standards.
  • Monitored patron alcohol consumption to encourage safety.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Handled customer requests and complaints quickly to improve overall service.
  • Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
  • Notified security of suspicious activity in gaming area for continued surveillance.
  • Assisted patrons with jackpot payouts.
  • Recorded specific details of malfunctioning machines and filed operational reports to obtain necessary maintenance and repair services.

Education

Life And Health Insurance

Xcel Solutions
Las Vegas, NV
12-2024

GED -

Sierra Nevada Adult Education Center
Reno, NV
06.2001

Skills

  • Outstanding customer service
  • Health codes compliance
  • Safe serving knowledge
  • Work ethic
  • Active listening
  • Team building
  • Communication

Timeline

Lead Caterer/Special Events Bartender

Fig Tree Catering
10.2024 - Current

Bartender

Verdi Gillhouse (Boomtown)
03.2023 - 10.2023

Solar Energy Consultant

Construct Sun Solar
05.2022 - 11.2024

Bar Manager

Gold Ranch Casino
09.2021 - 12.2021

Bartender

Dotty's Casino
12.2010 - 12.2020

GED -

Sierra Nevada Adult Education Center

Life And Health Insurance

Xcel Solutions

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