Angela Dias
Summary
As an experienced operations and property manager, I have worked cross-functionally with teams ranging in size from 1-200+ and have extensive experience in spearheading the implementation of new practices having worked with start-up's. Throughout the course of my career, I have always loved learning as much as I can, both within my role and by asking to have responsibilities added and the challenge that arises by always asking, how can we do this better? Having been in operations and digital marketing for years I understand how to combine data and project management with my proficiency to achieve deliverable results.
Overview
7
7
years of professional experience
Work History
Assistant Community Manager
Quarterra, LLC.
07.2021 - Current
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Head of Marketing & Operations
Hendrie Grant Lending
12.2020 - 07.2021
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Designed and produced marketing copy, images, videos, emails, and other collateral.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Recruited and hired capable team members to add value and diverse skills set to the team.
Director of Marketing and Operations
Keller Williams
01.2017 - 12.2020
- Created original content to improve engagement and nurture relationship with future clients.
- Increased agent count by building a multi-channel outreach marketing campaign that in less than one year doubled our agent count from 64 to 130+ (B2B)
- Audited MLS listings and sales for accuracy and compliance in accordance with local regulations.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Provided staff training and mentorship
- Maintained organized and efficient document workflow to meet deadlines.
Education
Associate of Arts - Marketing
Park University
Online 08.2019
Skills
- Content Creation & Strategy
- Mentorship
- Property Management
- Problem Solving
- CRM Management
- Records and Database Tracking and Auditing
- RealPage, Canva, HUD, Fair-Housing
- Operations Management
- Conflict Handling
- Brand Messaging
Accomplishments
- Increased agent count by building a multi-channel outreach marketing campaign that in less than one year doubled our agent count from 64 to 130+ (B2B).
- Wrote, edited, and proofed compelling long-form content targeted to key audiences. Successfully moved website ranking from page 6 to page 1.
Timeline
Assistant Community Manager
Quarterra, LLC.
07.2021 - Current
Head of Marketing & Operations
Hendrie Grant Lending
12.2020 - 07.2021
Director of Marketing and Operations
Keller Williams
01.2017 - 12.2020
Associate of Arts - Marketing
Park University
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