Angela Diaz
Sanford,FL
Summary
Innovative Assistive Technology Specialist with expertise in adaptive software, custom device configuration, and accessibility compliance standards. Strong problem-solving, communication, and adaptability skills for effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Adaptive Technology Specialist
Seminole State College
Sanford, FL
01.2024 - Current
- Implementation of adaptive technologies, enhancing accessibility for students with disabilities
- Conducted updates, evaluations and troubleshooting of adaptive devices to ensure uninterrupted functionality
- Collaborated with the IT department and faculty to seamlessly integrate assistive tools
- Spearheaded the migration from paper-based forms to digital formats by developing a new system, leading to improved efficiency
- Oversaw the installation, uninstallation, and management of all hardware for the Disability Services accessibility lab, resolving hardware and software technical support issues through meticulous troubleshooting and diagnostics
- Regularly evaluated new products and services for accessibility to ensure alignment with federal and state legal compliance requirements
- Enriched knowledge base through attendance at industry meetings and events, including those organized by the Assistive Technology Industry Association, to stay updated on the latest innovations and technologies in the field
- Designed and implemented a new webpage and updated the current website to improve user experience
- Implementation of accessible video on the website and office monitor to provide students with an additional resource for requesting a letter of accommodation
- Ongoing monitoring to ensure that the website, including forms and links, complies with accessibility standards
- Analyze and optimize adaptive software performance, resolving issues swiftly to maintain operational efficiency
- Facilitated significant improvements in student engagement by delivering comprehensive training to staff on the proficient utilization of assistive technologies and adaptive tools
- Managed upgrades and updates, while inventorying and tracking loaner equipment, and provided expert advice on technical matters to ensure optimal product utilization
- Submitted quarterly reports to the voter registration agency on students who have registered to vote
- Made contributions to accessibility and support for students with disabilities, fostering an inclusive and supportive academic environment through a comprehensive approach to assistive technology, technical support, training, and content management.
Work-Study
Seminole State College
Sanford, FL
03.2023 - 01.2024
- Performed daily task in Microsoft Office applications, including Word, Excel, Power-Point, and Access
- Built a database in Microsoft Access to have a central location for the department
- Updated and troubleshooted different devices such as tablets, iPads, computers, and other adaptive technology
- Worked with Network Analysis to identify the functional capabilities and technical requirements needed for new network hardware and software to support adaptive technology alongside the former technologist
- Updated forms to meet screen readers' latest accessibility recommendations
- Researched and implemented software tools to enhance the learning experience based on student's special needs
- Support students and staff with their day-to-day computer-related queries in a timely manner
- Monitored server performance metrics such as disk space utilization, CPU usage, and memory utilization
- Efficiently managed adaptive technology resources, ensuring timely assistance for students and enhancing accessibility.
Administrator-Business Operations
Tierra Fertil
Machala, Ecuador
11.2012 - 06.2022
- Streamlined inventory management processes, enhancing accuracy and efficiency in product evaluation and record-keeping
- Built a database for document current technologies, uses, procedures, and processes
- Installed and uninstalled software and hardware ensure accessibility to end users
- Implemented document reading software, ensuring accessibility
- Enhanced and updated the database for improved data management
- Conducted remote training for supervisors on integrated management processes
- Resolved software technical support issues
- Created, maintained, and ensured accessibility of the website https://tierrafertil.org/
- Customized the appropriate technologies and programs based on clients’ abilities and needs.
Education
B.S IN INFORMATION SYSTEMS TECHNOLOGY-CYBERSECURITY -
Seminole State College of Florida
Sanford, FL12.2025
Associate in Arts Degree - Plan IT Client Specialist
Seminole State College of Florida
Sanford, FL01.2023
IT Client Specialist - Technical Certificate -
Seminole State College of Florida
Sanford, FL01.2023
Emergency Medical Technology -
Seminole State College of Florida
Sanford, FL01.2006
Skills
- Proficient in Electronic and Information Technology (EIT) accessibility standards, trends, and requirements
- Skilled in troubleshooting technical issues for assistive technologies
- Proficient in using adaptive technology with various applications and programs
- Advanced proficiency in Microsoft Office 365
- Strong planning and organizing skills
- Excellent verbal, written, and presentation skills
- Strong interpersonal communication abilities
- Dedicated to working in a diverse and multicultural environment
Certification
- Microsoft Windows 10 and 11 Certificate
- Microsoft Windows 10 End User: Cortana
- Microsoft Windows 10 End User: Customizing Windows 10
- Microsoft Windows 10 End User: Hardware, Software, and Security Settings
- Microsoft Windows 10 End User: Signing in and First View
Awards
- Awarded Summa Cum Laude
- Member of Women in IT
Timeline
Adaptive Technology Specialist
Seminole State College
01.2024 - Current
Work-Study
Seminole State College
03.2023 - 01.2024
Administrator-Business Operations
Tierra Fertil
11.2012 - 06.2022
B.S IN INFORMATION SYSTEMS TECHNOLOGY-CYBERSECURITY -
Seminole State College of Florida
Associate in Arts Degree - Plan IT Client Specialist
Seminole State College of Florida
IT Client Specialist - Technical Certificate -
Seminole State College of Florida
Emergency Medical Technology -
Seminole State College of Florida