Summary
Work History
Education
Skills
Timeline
Generic

Angela DiCarlo

Pomona Park

Summary

Dynamic sales associate with proven customer service expertise at Petco, enhancing store appeal and driving revenue through strong rapport-building. Skilled in multi-tasking and problem-solving, I efficiently managed transactions and promoted merchandise, ensuring customer satisfaction and loyalty. Recognized for creating welcoming environments and fostering community engagement in diverse settings.

Work History

Sales Associate

Petco
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Front Office Receptionist

Crescent City Kennels
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Deli Clerk

Hitchcock's Grocery
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Activity Assistant

Solaris Senior Living
  • Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
  • Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
  • Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
  • Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.

Education

Andrew Jackson High
Jacksonville, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

Petco

Front Office Receptionist

Crescent City Kennels

Deli Clerk

Hitchcock's Grocery

Activity Assistant

Solaris Senior Living

Andrew Jackson High
Angela DiCarlo