Angela Dominguez
Texas City,TX
Summary
Dynamic professional with a proven track record at CSL Plasma Center, excelling in appointment scheduling and document preparation. Recognized for enhancing customer satisfaction and fostering team collaboration. Adept at managing front desk operations while maintaining confidentiality, demonstrating strong organizational skills and initiative in fast-paced environments.
Knowledgeable Medical Screener Trainer with background as Reception Technician. Skilled in managing front desk operations and providing exceptional customer service, contributing to positive and efficient office environment. Demonstrated ability to handle administrative tasks and coordinate schedules, ensuring smooth daily operations.
Overview
10
10
years of professional experience
Work History
Reception Technician
CSL Plasma Center
04.2024 - 06.2025
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Supported company events with logistical coordination, enhancing overall event success and employee engagement.
- Assisted in resolving minor technical issues within the office, contributing to a smooth functioning work environment.
- Improved accessibility of important documents through meticulous electronic file management and organization.
- Promoted a welcoming atmosphere for guests by maintaining a clean and organized reception area.
- Assisted in the training of new reception staff, fostering a positive work environment and promoting team collaboration.
Traffic Control Flagger
Flagger Force Traffic Control Services
03.2023 - 12.2023
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
Personal Shopper
Walmart
11.2021 - 12.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
EBay Lister
Avalanche Industries
10.2020 - 11.2021
- Coordinated with cross-functional teams such as marketing, logistics, and customer support to ensure seamless operations from listing creation to order fulfillment.
- Ensured accurate inventory management by regularly updating product quantities and availability.
- Maximized eBay search visibility by optimizing titles and keywords for each product listing.
- Utilized software tools such as Terapeak to analyze data insights for strategic decision-making purposes.
Manager in Training
CVS Pharmacy
04.2019 - 09.2020
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Packing Shipper
Avalanche Industries
06.2016 - 02.2019
- Prepared shipping documents accurately, ensuring that all required information was correctly logged for efficient tracking and delivery confirmation.
- Maintained a safe working environment by adhering to safety protocols and proper handling of materials.
- Minimized shipment delays by keeping a close eye on order statuses, proactively addressing any issues that arose during the packing process.
- Used protective equipment such as moving pads and plastic wrap to prevent product damage.
Paraprofessional Educator
Carlsbad High School
12.2015 - 05.2016
- Provided support during classes, group lessons, and classroom activities.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Facilitated seamless transitions between learning activities by efficiently organizing supplies and preparing spaces for optimal productivity.
- Aided teachers in coordinating extracurricular events and field trips, providing enriching experiences beyond the traditional classroom setting.
Substitute Teacher, K-12
Carlsbad Municipal Schools
09.2015 - 12.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Education
Bachelor of Science - Information Technology
Colorado Technical University
Colorado Springs, CO08-2026
Skills
- Appointment scheduling
- Document preparation
- Initiative-taking
- Confidentiality handling
- Organization skills
- Telephone skills
- Time management
- Front desk operations
Timeline
Reception Technician
CSL Plasma Center
04.2024 - 06.2025
Traffic Control Flagger
Flagger Force Traffic Control Services
03.2023 - 12.2023
Personal Shopper
Walmart
11.2021 - 12.2022
EBay Lister
Avalanche Industries
10.2020 - 11.2021
Manager in Training
CVS Pharmacy
04.2019 - 09.2020
Packing Shipper
Avalanche Industries
06.2016 - 02.2019
Paraprofessional Educator
Carlsbad High School
12.2015 - 05.2016
Substitute Teacher, K-12
Carlsbad Municipal Schools
09.2015 - 12.2015
Bachelor of Science - Information Technology
Colorado Technical University
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