Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Dominguez

Turlock,CA

Summary

Dynamic Office Manager with proven expertise at Custom Marine, excelling in office administration and customer service. Enhanced team productivity through effective scheduling and streamlined operations, while maintaining accurate financial records. Known for exceptional communication skills and a proactive approach to inventory control, ensuring seamless office functionality and client satisfaction.

Overview

2021
2021
years of professional experience

Work History

Office Manager

Custom Marine
2021 - 2022
  • Assisted in managing office supplies and inventory to ensure availability and efficiency.
  • Coordinated scheduling and appointment management for staff and clients to optimize workflow.
  • Supported administrative tasks, including data entry and document filing, to maintain organized records.
  • Maintained communication with vendors for office equipment repairs and service requests.
  • Contributed to creating a welcoming environment by maintaining cleanliness and organization of shared spaces.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Completed bi-weekly payroll for 5-10 employees.

Office Clerk

County of Mariposa
01.2016 - 03.2020
  • Processed incoming mail and correspondence for efficient distribution to relevant departments.
  • Maintained organized filing system, ensuring easy retrieval of documents and records.
  • Assisted in scheduling appointments and managing office calendars to enhance workflow efficiency.
  • Utilized office software for data entry, maintaining accuracy in records management tasks.
  • Supported preparation of reports and presentations by compiling necessary information and materials.
  • Coordinated with team members to streamline communication and improve overall office operations.
  • Implemented filing improvements that increased document retrieval speed and reduced errors in record-keeping.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Handled incoming business and client requests for information.
  • Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Coordinated and scheduled meetings and appointments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Purchased and maintained office supplies.
  • Created and maintained detailed records of all office activities.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Assisted with onboarding of new employees.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Monitored and tracked budgets and expenses.

Stay at Home Mom

Dominguez Family
05.2009 - 01.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Home Care Aide

Stanislaus County
08.2008 - 03.2009
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Monitored client health conditions, reporting changes to healthcare professionals for timely intervention.
  • Developed personalized care plans based on individual client needs and preferences.
  • Provided companionship and emotional support, enhancing overall mental well-being of clients.
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.

House Manager

Moss Beach Homes
05.1999 - 08.2008

Oversee all operations of the house from Thursday through Sunday. Waking up clients on time, ensuring chores are done on time and properly, distributing medications, transporting to school and medical appointments, distributing allowance, transporting to outings, preparing meals and snacks.

Champs Sports

Assistant Manager
05.1998 - 07.1999
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Turlock High School
Turlock, CA
05.1995

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Payroll processing
  • Bookkeeping
  • Document management
  • Clerical support
  • Account reconciliation
  • Credit and collections
  • Relationship building
  • Mail handling
  • Scheduling
  • Scheduling coordination
  • Inventory control
  • Operations management
  • Human resources
  • Office management software
  • Reliability
  • Multitasking Abilities
  • Effective communication
  • Customer service management
  • Phone and email etiquette

Timeline

Office Clerk

County of Mariposa
01.2016 - 03.2020

Stay at Home Mom

Dominguez Family
05.2009 - 01.2016

Home Care Aide

Stanislaus County
08.2008 - 03.2009

House Manager

Moss Beach Homes
05.1999 - 08.2008

Champs Sports

Assistant Manager
05.1998 - 07.1999

Office Manager

Custom Marine
2021 - 2022

High School Diploma -

Turlock High School
Angela Dominguez