Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Dotson

Aberdeen

Summary

Dynamic Child Care Provider with a proven track record at Ayana Mohamed C/o Dcyf, excelling in developing age-appropriate activities and fostering emotional development. Demonstrated patience and empathy while enhancing child safety and well-being, resulting in improved family engagement and satisfaction. Committed to creating nurturing environments that support diverse learning styles.

Diligent Desired Position with solid foundation in providing nurturing and safe environments for children. Successfully implemented engaging activities that promote development and learning. Demonstrated effective communication and problem-solving skills.

Professional caregiver with experience in nurturing and educating young children. Skilled in creating safe and engaging environments, fostering emotional and cognitive development. Strong focus on teamwork, adapting to changing needs, and achieving positive outcomes. Reliable, patient, and empathetic with effective communication and problem-solving abilities.

Eager Job Title always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

10
10
years of professional experience

Work History

Child Care Provider

Ayana Mohamed C/o Dcyf
Aberdeen, WA
04.2024 - Current
  • Supervised daily activities, ensuring a safe and nurturing environment for children.
  • Developed and implemented age-appropriate educational activities to promote child development.
  • Collaborated with parents to discuss children's progress and address concerns effectively.
  • Maintained accurate records of children's behavior, development milestones, and daily activities.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Evaluated individual needs of children, tailoring care approaches to support diverse learning styles.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.

Medical Receptionist

Broadway Urgent Care Clinic
Aberdeen, WA
01.2017 - 01.2018
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Processed patient intake forms and insurance information, ensuring accuracy and compliance.
  • Coordinated communication between patients and medical staff to enhance service efficiency.
  • Maintained electronic health records with attention to detail and confidentiality standards.
  • Implemented improvements in front desk operations, reducing wait times for patients.
  • Resolved patient inquiries and concerns promptly, enhancing overall patient satisfaction.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

CNA

Avalon Care Center
Aberdeen, WA
01.2016 - 01.2017
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Assisted with personal hygiene tasks, promoting resident independence and well-being.
  • Monitored vital signs and reported changes to nursing staff, enhancing patient safety and care accuracy.
  • Collaborated with interdisciplinary team to develop tailored care plans for individual residents.
  • Maintained cleanliness of resident living areas, contributing to a safe and healthy environment.
  • Implemented infection control measures, reducing the risk of outbreaks within the facility.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Education

Phlebotomy

University of Pheonix
Tacoma, WA
2017

Cna - Cna

Avalon Care Facility
Aberdeen, WA
2016

High School Diploma -

Maui Hui Malama
Wailuku, HI
1996

Skills

  • Patience and empathy
  • Child supervision
  • Positive reinforcement
  • Meal preparation
  • Age-appropriate activities
  • Safety awareness
  • Housekeeping abilities
  • Behavior management techniques
  • Emotional development
  • Time management
  • Patient care
  • Compassion and empathy
  • HIPAA compliance
  • Feeding assistance
  • Dressing assistance
  • Patient transfers
  • Emotional support
  • Complex Problem-solving

Timeline

Child Care Provider

Ayana Mohamed C/o Dcyf
04.2024 - Current

Medical Receptionist

Broadway Urgent Care Clinic
01.2017 - 01.2018

CNA

Avalon Care Center
01.2016 - 01.2017

Phlebotomy

University of Pheonix

Cna - Cna

Avalon Care Facility

High School Diploma -

Maui Hui Malama
Angela Dotson